Maintenance Operations Control Manager

DHL Express; Manama; On-site; BHD 12,000 - 24,000; Full time

Benefits offered by this job

Strong career support in an国际环境

Great culture and colleagues

Multifarious benefit program

Job summary

DHL Express in Bahrain seeks an experienced Maintenance Operations Controller (MOC) to serve as the primary interface between maintenance and flight operations. You will assist in planning defect rectification, scheduling maintenance, and ensuring high dispatch reliability for the airline.

The role requires a licensed aircraft maintenance engineer (B1/B2), strong English communication skills, and proficiency with MS Office and maintenance software such as Trax.

Qualifications

• Minimum of 5 years’ experience in Maintenance Operations Control.
• A Licensed Aircraft Maintenance Engineer B1 and/or B2.
• Experience with Microsoft Office; PowerPoint and Excel.
• Experience using My Boeing Fleet, General Electric and Stream applications is a plus.
• Experience with Trax Maintenance systems or similar maintenance software is advantageous.
• Fluent in written and spoken English for technical communication.

Responsibilities

• Maintain oversight & coordinate AOG aircraft back into service safely and efficiently.
• Coordinate with Planning and Network Operations to optimize maintenance decisions.
• Ensure completion of scheduled maintenance per the Approved Maintenance Program.
• Track defects and ensure MEL compliance and timely closures.
• Monitor reliability data and support defect rectification.
• Manage on-board flyaway kit to reduce service interruptions.
• Organize outstation third-party support to meet service levels.
• Communicate flight schedules and arrange third-party support at outstations.
• Chair and minute Daily Maintenance Operations meetings.
• Liaise with OEMs to submit service requests for AMO needs.
• Assist with deferrals and open technical requests with Materials & Engineering.
• Troubleshoot Airframe, Engine and APU systems as required.

Skills

Maintenance Operations Control

Licensed Aircraft Maintenance Engineer

Microsoft Office

Tools

PowerPoint

Excel

My Boeing Fleet

General Electric

Stream

Trax Maintenance

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Overall Role Purpose

To provide the point of contact between maintenance and all other departments including Flight Dispatch, Network Control Group, MX Outstation Support, etc.

Assisting the Maintenance Line Supervisors to plan defect rectification, scheduled and preventative maintenance. Ensure that highest levels of dispatch reliability figures for the airline are achieved.

Your Tasks:

• Maintain oversight & coordinate all AOG Aircraft back into service in a safety compliant & efficient manner.
• Liaise with the Planning department & Network Operations Control to ensure effective optimization for maintenance decisions on schedule changes to resolve conflicts between scheduled maintenance and the daily operations flight schedule.
• Liaise with the Planning department for the completion of all scheduled maintenance in accordance with the operators Approved Maintenance Program.
• Control and progress timely closure of all carried defects under the Operators Minimum Equipment list & ensure all maintenance remains in compliance with MEL Limitations.
• Continuous Monitoring and control of repetitive defects using reliability data providing troubleshooting support for defect rectification.
• Continuous Management & control of the on board carried flyaway kit to further reduce operator service interruptions at outstations and improve technical dispatch reliability.
• Organize and manage outstation third party service providers support to provide optimum service levels to the Operator addressing any shortfalls in service.
• Communicate flight schedules & organize third party support at outstations where support agreements are in place. In the event of a defect down route the MOC Manager is the point of contact with the contracted organization to return the aircraft to service.
• Responsibility to Chair and Minute the Daily Maintenance Operations Meeting to follow up and address repetitive defects and open technical issues.
• Liaise with Type Cert Holders & Original Equipment Manufacturers to submit service requests on behalf of the AMO.
• Any reasonable request from DHL Management.
• Liaise with the Materials Section & the Engineering Section to ensure provision of material, tooling and equipment required for Deferrals & open technical requests.
• Must be able to troubleshoot Airframe, Engine and APU systems
• Regular day to day contact with Flight Dispatch, Flight Crews, MX Outstation Support, Network Control Group, Line Maintenance Supervisors.
• Evaluate teardown reports, corrective actions, overhaul reports from repair / overhaul vendors and suppliers when required.
• Assess Airworthiness Directives, the Manufacturer’s Alert Service Bulletins, Service bulletins, Service Letters and Fleet Team Digests if necessary.
• Be familiar with Continuous Airworthiness Maintenance Programs.

Your Profile:

• Minimum of 5 years’ experience in Maintenance Operations Control.
• A Licensed Aircraft Maintenance Engineer B1 and/or B2.
• Experience with the Microsoft Office suite of software, particularly PowerPoint and Excel.
• Experience using My Boeing Fleet, General Electric and Stream application would be considered an advantage.
• Experience with the Trax Maintenance systems or other similar maintenance software would be considered an advantage.
• The candidate should be fluent in written and spoken English, enough to communicate at all levels in required technical terms.

Our Offer:

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.