Luxury Hotel Host: Elevate Guest Experience

Raffles Hotels & Resorts; Manama; On-site; BHD 3,500 - 14,000; Full time

Job summary

A luxury hotel in Bahrain is seeking a hostess to provide exceptional guest service and manage dining operations. You will greet and assist guests, ensure satisfaction, and supervise food service staff. Candidates should have a hospitality degree, 1-2 years of experience in a five-star environment, and strong communication skills. This role offers opportunities for professional growth within an esteemed hotel brand.

Benefits

Employee benefit card with discounts

Learning programs through Academies

Opportunities for career development

Corporate Social Responsibility activities

Qualifications

• Minimum of 1-2 years’ experience as a waitress/hostess in a five-star hotel.
• Willingness to work during peak hours, including nights, weekends, and holidays.
• Experienced in Fire & Life safety systems.

Responsibilities

• Receive and record guests’ reservations and assign tables.
• Greet guests and escort them to tables.
• Ensure satisfaction with food and service, attend to complaints.
• Order necessary dining room supplies and equipment.
• Inspect dining areas and equipment.
• Supervise activities of food and beverage servers.
• Maintain financial statements and records.
• Comply with LQA and Forbes standards.

Skills

Exceptional communication and interpersonal skills

Advanced levels of Business English

Proficiency in a second language (Arabic)

Excellent attention to detail

Excellent food & beverage knowledge

Ability to work well under pressure

Education

Hospitality related Degree or Diploma

Completed secondary school education

Job description

A luxury hotel in Bahrain is seeking a hostess to provide exceptional guest service and manage dining operations. You will greet and assist guests, ensure satisfaction, and supervise food service staff. Candidates should have a hospitality degree, 1-2 years of experience in a five-star environment, and strong communication skills. This role offers opportunities for professional growth within an esteemed hotel brand.