IT support

Nexcel Computer Solutions; Manama; On-site; BHD 20,000 - 40,000; Full time

Job summary

An established industry player is seeking a seasoned IT support professional with over 10 years of experience. This role involves providing comprehensive hardware and software support, maintaining network infrastructure, and ensuring the seamless operation of IT systems. The ideal candidate will have a strong background in AWS solutions, Active Directory, and various productivity software. Join a dynamic team where your expertise will contribute to innovative IT projects and enhance organizational efficiency. If you are passionate about technology and enjoy working in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 10+ years of experience in IT support and management.
• Strong expertise in AWS environment and designing complex solutions.

Responsibilities

• Provide hardware and software support for users and maintain network devices.
• Participate in IT projects and coordinate with clients and suppliers.

Skills

Windows Servers 2019

Exchange Online

SharePoint Online

Active Directory 2019

Azure Active Directory

Altero Backup

Antivirus

Cloud Telephony System

Cisco Switches, Routers & Firewalls

AWS Cloud solutions

Office 365

Group Policy Management & Hyper-V

Windows 10 & 11

End User Support

Productivity Software (Adobe Creative Cloud Apps, ArcGIS, ZWCAD)

Projects Software (PTV, MIKE21, Bentley Microstation)

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Bachelor’s degree in a related field

Tools

MicroStation

ZWCAD

ArcGIS

Adobe products

PTV

Mike21

Job description

Job Requirements:

Hardware Support: Supporting 200 users PCs, printers, Network Multifunction printers & Multifunction Plotters. Doing regular maintenance and service for the multifunction printers & plotters.
Software Support: Installation and configuration of Windows, Office 365 and other in-house applications. Installation, customization and technical support for the software like MicroStation, ZWCAD, ArcGIS, Adobe products, PTV, Mike21 products etc.
Network Support: Configuring the User’s PCs and network devices in the organization’s network environment. Maintain the network Switches and Data backup devices. Maintaining the security systems and configuring & updating the Data servers. Maintain and update the User data in Biometrics system and preparation of monthly reports. Maintain and configure the CCTV Security system and door access control system, Wifi Network.
Administrative Support: Active participation in all ongoing and upcoming IT projects for our organization. Providing technical support, documents & reports and feedback for the IT projects. Coordination with the clients and suppliers for the organization IT section requirements.

Perform other duties and related tasks as may be required from time to time.

Skillsets with experience:

1. 10+ years, experience in the field
2. Bachelor’s degree in Computer Science, Information Technology, or any related field from an accredited institution
3. Windows Servers 2019
4. Exchange online
5. SharePoint Online
6. Active directory 2019
7. Azure Active directory
8. Altero Backup
9. Antivirus
10. Cloud Telephony System
11. Cisco Switches, Routers & Firewalls
12. AWS Cloud solutions
13. Office 365
14. Group policy management & Hyper-V
15. Windows 10 & 11
16. End user support
17. Productivity Software (Adobe Creative Cloud Apps, ArcGIS, ZWCAD)
18. Projects Software (PTV, MIKE21, Bentley Microstation)

Candidate should have sufficient expertise and experience in:

1. AWS environment
2. Designing complex solutions and architectures
3. Integration between systems

Interested candidates may send in their CVs to [e-mail]