HR Employee Engagement & Experience Officer

DHL Express; Muharraq; On-site; BHD 45,000 - 65,000; Full time

Job summary

A global logistics company is seeking an Employee Engagement & Experience Specialist in Bahrain. The role involves designing and implementing initiatives to enhance employee satisfaction and workplace culture. Candidates should have a Bachelor's degree in Human Resources, with a minimum of 5 years experience in HR, and strong communication skills in both Arabic and English. This position offers strong career support and a multicultural environment.

Benefits

Strong career support

Great culture and colleagues

Multifarious benefit program

Qualifications

• Minimum 5 years’ experience in Human Resources.
• Proven experience in employee engagement and organizational development.
• Good oral and written communication skills in both Arabic and English.

Responsibilities

• Enhance employee engagement and promote a positive workplace culture.
• Conduct employee surveys to assess engagement levels.
• Manage and develop HR events and employee activities.

Skills

Employee engagement

Communication skills

Interpersonal skills

Analytical skills

Organizational skills

Education

Bachelor’s degree in Human Resources

Master’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world? A company that pioneered cross‑border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that’s focused on service, quality and sustainability is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Overall Role Purpose

The Employee Engagement & Experience Specialist is responsible for designing, implementing, and managing initiatives that enhance employee engagement, satisfaction, and overall experience within all business entities in Bahrain. This role focuses on creating a positive workplace culture, fostering strong employee relationships, and ensuring that employees feel valued and motivated to contribute to the organization’s success. In addition to assisting the Senior HR Manager and the HR shared services team in day‑to‑day HR support in accordance with HR policy and programs, the specialist will also work on HR‑related projects and assignments required by the HR Director.

Your Tasks

• Develop and implement strategies and programs to enhance employee engagement and promote a positive workplace culture.
• Conduct regular employee surveys and feedback sessions to assess engagement levels and identify areas for improvement.
• Design and facilitate programs that support employee well‑being, recognition, and professional development.
• Analyze engagement survey results and other feedback mechanisms to identify trends and areas for improvement.
• Prepare reports and presentations for leadership on employee engagement metrics and program effectiveness.
• Deal with suppliers and event management companies for all employee‑related engagement events.
• Work on HR‑related projects and assist in their implementation as directed by the HR manager.
• Organize, develop and manage HR events and employee activities as per the Employee Engagement calendar.
• Organize, manage, and develop CSR initiatives and the social pillar aspects of ESG under the guidance of the HR Director for all entities.
• Provide support and assistance across various areas within the HR Function as and when required.
• Prepare and circulate internal communications within the HR Team and the business according to the calendar and as required.
• Handle ad‑hoc internal communications and launch roadshows when necessary.
• Manage, maintain, and update the library for annual HR announcements and internal communications.
• Review and monitor HR compliance controls on CRISP, including conflict‑of‑interest, compliance announcements, and roadshows.
• Prepare HR‑related reports and presentations as and when required for ACC calls, CBR and HR meetings.
• Manage leave accruals and provide reports to department heads to promote the utilization of leave balances.
• Promote and support digitalization and usage of HR tools (SmartConnect, Career Marketplace, etc.).
• Assist in the delivery of initiatives in all areas of engagement, recognition, motivation, and diversity for all entities.
• Project‑lead the E‑Energizer Awards for all entities; this needs to be coordinated with the Employee Engagement team.
• Support the HR Manager / HRBP in ER‑related matters, including administrative tasks such as preparing invitation letters, meeting minutes, and attending disciplinary meetings.
• Resolve local issues with guidance from the HR Manager and provide daily support.
• Support the EOS Shared Services Champion in the promotion of the annual Employee Opinion Survey by coordinating all EOS project activities within the region or function in scope.
• Support facilitation of CIS sessions.
• Develop and update the HR Power BI reporting tool.
• Monitor and report all HR KPIs.
• Other jobs and duties as and when required by the Company / Management.

Your Profile

• Bachelor’s degree required, master’s degree preferred in Human Resources. Minimum 5 years’ experience in Human Resources.
• Minimum 5 years+ generalist HR experience, with specific experience in remuneration, ER, and Employee Engagement.
• Proven experience in employee engagement, HR, or organizational development roles.
• Cross‑functional working capability.
• Knowledge of employee engagement tools and methodologies.
• Strong communication, interpersonal, and presentation skills. Ability to analyze data and derive actionable insights.
• Business awareness and acumen.
• Sound decision‑making ability.
• Working knowledge of Microsoft Word, Excel, and PowerPoint.
• Good oral and written communication skills in both Arabic and English.
• Self‑motivated individual capable of taking ownership and working independently.
• Tolerance for stress in a fast‑paced working environment.
• Excellent organizational and project‑management skills.
• Passion for the development of individuals.
• Understanding of business objectives and business savvy.
• Team player with good relationship‑building and interpersonal skills.

Our Offer

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!