Front of House (FOH) Team Member (Waiter / Runner / Hostess)

Independent Food Company; Manama; On-site; BHD 3,500 - 14,000; Full time

Job summary

A well-known restaurant in Bahrain is looking for an FOH Team Member who will be responsible for welcoming guests, managing seating, and providing excellent service. The ideal candidate should have prior experience in a similar role, strong interpersonal skills, and the ability to multitask in a fast-paced environment. Fluency in English is required, and knowledge of other languages is a plus.

Qualifications

• Previous experience as a waiter, runner, or hostess in a restaurant/hospitality setting preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.

Responsibilities

• Greet and welcome guests warmly upon arrival.
• Take food and beverage orders accurately and process them through the POS system.
• Deliver food and beverages promptly and manage customer queries courteously.

Skills

Communication

Teamwork

Multitasking

Problem-solving

Fluency in English

Job description

Role Purpose

The FOH Team Member represents the welcoming face of Somewhere Bahrain. This role combines the responsibilities of waiter, runner, and hostess, ensuring seamless guest experiences from arrival to departure. You will be responsible for greeting guests, managing seating, taking and serving orders, running food and beverages, and maintaining high service standards while supporting overall restaurant operations.

Key Responsibilities

Guest Welcome & Hostess Duties

• Greet and welcome guests warmly upon arrival.

• Manage reservations, waiting lists, and seating arrangements.

• Escort guests to tables and present menus.

• Ensure smooth guest flow and address seating preferences.

Waiter Duties

• Present menus, answer questions, and provide recommendations.

• Take food and beverage orders accurately and process them through the POS system.

• Serve meals and beverages professionally, ensuring guest satisfaction.

• Handle customer queries, feedback, and complaints courteously.

• Manage bills, payments, and receipts as required.

Runner Duties

• Deliver food and beverages from the kitchen/bar to guests promptly.

• Ensure food presentation is consistent with brand standards.

• Clear tables efficiently and reset them for the next guests.

• Assist the service team with side duties, such as polishing cutlery and refilling water.
  

  Qualifications & Skills

  • Previous experience as waiter, runner, or hostess in a restaurant/hospitality setting preferred.

  • Excellent communication and interpersonal skills.

  • Ability to multitask and remain calm under pressure.

  • Strong teamwork and problem-solving skills.

  • Knowledge of POS systems is an advantage.

  • Fluency in English; Arabic or other languages is a plus.