Five-Star Server & Guest Experience Expert

Explore more jobs; Manama; On-site; BHD 3,300 - 6,000; Full time

Job summary

Explore more jobs in Bahrain seeks a waiter/waitress for a five-star hotel, responsible for delivering exceptional dining service, maintaining uniform and hygiene standards, and ensuring guest satisfaction.

Role requires strong English communication, Arabic language proficiency, and ability to work nights and weekends. Previous luxury-hospitality experience preferred; hotel safety and HACCP knowledge is beneficial.

Qualifications

• Exceptional communication and interpersonal skills required.
• Advanced level of Business English.
• Proficiency in a second language such as Arabic.

Responsibilities

• Ensure correct uniform standards are followed at all times.
• Provide guests with an enjoyable beverage/dining experience by following service sequence.
• Maintain thorough knowledge of menu and daily specials.
• Familiar with beverage service, stemware, and garnishes.
• Anticipate and serve guests' requirements at all times.
• Prepare outlet for service per SOP or manager instructions.
• Keep service stations clear and restocked during service.
• Serve and clear food and beverage items professionally.
• Present menus and explain all items and specials of the day.
• Check guest satisfaction and report any problems to a manager with how it was resolved.
• Report accidents or guest complaints to a manager immediately.
• Check expiration dates and store per HACCP standards daily.
• Respond properly in hotel emergencies or safety situations.
• Break down buffets, displays or side stations when needed.
• Attend briefings and training sessions as instructed by management.
• Handle cash and card procedures per accounting guidelines.
• Identify potential problems and seek assistance before breakdown occurs.
• Perform duties and special projects as requested by management.

Skills

Exceptional communication and Interper

Advanced levels of Business English

Proficiency in Arabic

Education

Hospitality related Degree or Diploma

Secondary school education

Job description

Explore more jobs in Bahrain seeks a waiter/waitress for a five-star hotel, responsible for delivering exceptional dining service, maintaining uniform and hygiene standards, and ensuring guest satisfaction.

Role requires strong English communication, Arabic language proficiency, and ability to work nights and weekends. Previous luxury-hospitality experience preferred; hotel safety and HACCP knowledge is beneficial.