Engineer

Vamsystems; Manama; On-site; BHD 14,000 - 17,500; Full time

Job summary

A leading IT solutions company in Bahrain is seeking a Network Support Engineer to design collaboration systems and manage network performance. The ideal candidate should have experience with Cisco infrastructure and network security. Responsibilities include troubleshooting VoIP incidents and resolving escalation issues. The position offers an opportunity to work in a dynamic environment and contribute to key infrastructure projects.

Qualifications

• Experience in network design and collaboration systems.
• Ability to troubleshoot network and telecommunication incidents.
• Knowledge of Cisco products and network security measures.

Responsibilities

• Design collaboration systems for new and existing sites.
• Monitor and manage network performance and infrastructure systems.
• Resolve issues in collaboration/VoIP and remote support.

Skills

Network Design

Collaboration Systems

Troubleshooting

Network Monitoring

Network Security

Tools

Cisco Prime

Palo Alto

VMware ESXi

Job description

Overview

VAM Systems is a Business Consulting, IT Solutions and Services company.

VAM Systems is currently looking for Network Support Engineer for our Bahrain operations with the following skillsets and terms & conditions:

Responsibilities

• Network and collaboration design for new and existing sites including high- and low-level design
• Monitoring, updating, and managing collaboration systems, Billing systems, infrastructure systems and its components including servers, switches, routers, appliances, communication medium, etc.
• Resolve collaboration/VoIP, network, and telecommunication incidents, troubleshooting and provide remote support to engineers on-site and end users.
• Working closely with ISPs and vendors to resolve escalated issues
• Follow best practices and industry standards to evaluate, improve and enhance current network and collaboration system parameters and component configurations; provide systems clean-up, and regular health check
• Monitor and analyse network performance including bandwidth utilization, traffic and other measures and provide reporting accordingly
• Vulnerabilities check and follow-up Cisco announced bugs and updates
• System analysis and integration of existing and/or new resources to ensure the maximum optimization of the resources
• Collaboration Experience: CUCM, UCCX, unity, Cisco IM and Presence, Cisco Jabber, Imagicle Application Suite, Cisco Prime collaboration, IVR, voice mail, IP Telephony, Voice gateway, codecs, etc…
• Infrastructure Experience: Cisco Prime infrastructure, Routing and Switching, PRTG, Cisco ISE, UCS Servers, VM ESXI, WAN/LAN, routing protocols, Visio
• Network Security and availability experience: Palo Alto, VPN, Sophos, System Backup, disaster recovery, firewalls, and load balancers
• Follow up and keep updated with latest networking technologies that will be adopted in the enterprise
• Lead or participate in infrastructure projects

Qualifications

• Collect and analyse business requirements and translate them into IT requirements
• Creating and managing annual budgeting, payments and follow-up with finance, ISP and vendors
• Preparing reports and documentations, user/administrators’ guide, and walkthrough documents
• Process reengineering and process modelling
• IT purchasing including purchase requisite, purchase orders
• Projects and tenders including but not limited to creating tender/project documents, set assessment basis and plan, vendor assessment and selection

Terms and conditions

Joining time frame: 15 - 30 days

The selected candidates shall join VAM Systems - Bahrain and shall be deputed to one of the leading organization in Bahrain.