Cluster store Manager

Beside Group; Muharraq Governorate; On-site; BHD 27,500 - 35,000; Full time

Job summary

A leading retail chain in Bahrain seeks a Cluster Manager to oversee multiple stores. You will be responsible for sales performance, customer satisfaction, and staff development. Ideal candidates should possess a high school diploma, over 3 years of management experience, and a customer-centric attitude. You will lead efforts to maintain store standards and achieve financial targets while fostering client loyalty.

Qualifications

• 3+ years' store management experience is required.

Responsibilities

• Hire, train, and assess store employees' productivity and performance.
• Maintain an orderly, presentable appearance of the store.
• Oversee stock and store operations.

Skills

Customer centric

Positive attitude

Knowledge of fashion trends

Education

High school education or equivalent experience

Job description

Cluster Manager - Manage Multiple stores

Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of the Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp and Aape.

Our success is powered by our people. Our culture is what makes Beside a fun and rewarding place to work. We encourage our employees to act like entrepreneurs and we are always seeking new ways to amaze the customer.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.

Responsibilities

• Hire, train, and assess store employee's productivity and performance
• Maintain orderly, presentable appearance of the store
• Oversee stock and store operations
• Maintain up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service.
• Targets, Profitability & Financial Management Responsible for ensuring that stores and store staff are meeting KPIs and standard operating procedures in order to maintain store and company standards and achieve set targets. Support store in maximizing revenue, driving sales and increasing sell thru, in order to meet the monthly, seasonal and annual objectives.

Qualifications

• High school education or equivalent experience
• 3+ years' store management experience
• Customer centric with a positive attitude
• Knowledge of changes in fashion trends