Clinic Receptionist

Domo Ventures W.L.L.; Manama; On-site; BHD 3,500 - 14,000; Full time

Job summary

A healthcare provider in Bahrain is seeking a highly organized and personable Clinic Receptionist. The ideal candidate will deliver exceptional customer service, manage appointments, and maintain a welcoming reception area. Fluency in Arabic and English is essential, with prior experience in a medical setting preferred. This role promises a dynamic environment where client satisfaction is prioritized.

Qualifications

• Experience in a medical or healthcare setting preferred.
• Interest in the aesthetics industry valued.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet clients warmly to ensure positive first impressions.
• Answer phone calls promptly and direct inquiries accurately.
• Schedule appointments and manage the clinic's calendar.
• Conduct client check-in procedures efficiently.
• Process payments and issue receipts accurately.
• Maintain a clean and organized reception area.
• Assist with administrative tasks and ensure confidentiality.

Skills

Communication skills

Customer service skills

Multitasking

Attention to detail

Organizational skills

Fluent in Arabic

Fluent in English

Education

High school diploma or equivalent

Job description

Overview

We are seeking a highly organized and personable Clinic Receptionist. The ideal candidate will possess exceptional communication and customer service skills, with a genuine passion for creating a warm and welcoming experience for the clients. As the first point of contact for our clinic, you will play a vital role in upholding our commitment to providing outstanding service and exceeding client expectations.

Key Responsibilities

• Greet clients warmly and professionally, ensuring a positive and memorable first impression
• Answer phone calls promptly and courteously, effectively directing inquiries to the appropriate department or team member.
• Schedule appointments efficiently, managing the clinic's calendar with flexibility and attention to detail
• Conduct smooth and efficient client check-in procedures, updating client information accurately within our electronic medical records system.
• Process payments and issue receipts with accuracy and professionalism.
• Maintain a clean, organized, and inviting reception area that reflects the high-quality aesthetic experience.
• Assist with various administrative tasks, including filing, data entry, and record-keeping, ensuring all information is maintained securely and confidentially.
• Collaborate effectively with other team members to ensure the seamless and efficient operation of the clinic.
• Maintain the strictest confidentiality of all client information in accordance with relevant data privacy regulations.

Qualifications

• High school diploma or equivalent.
• Prior experience in a medical or healthcare setting is highly preferred, with a strong interest in the aesthetics industry a significant advantage.
• Proven ability to multitask effectively and thrive in a fast-paced environment.
• Strong attention to detail and exceptional organizational skills.
• Fluency in both Arabic and English, both written and spoken, is essential.