Client Success Lead: Brand & Project Delivery

Domo Ventures W.L.L.; Manama; On-site; BHD 18,000 - 27,000; Full time

Job summary

A regional branding agency is seeking a Client Success Manager to enhance client relationships and ensure project success. This role involves managing onboarding, facilitating communication within teams, and implementing quality assurance practices. Candidates should have a Bachelor's degree in a relevant field and at least six years of account management experience, fluency in Arabic and English is mandatory. This position is based in Manama, Bahrain.

Qualifications

• Minimum six years of experience in account management.
• Proven track record of exceeding client expectations.
• Experience working in an advertising agency is highly preferred.

Responsibilities

• Develop strong client relationships.
• Oversee project execution and communication.
• Design and implement client onboarding programs.
• Ensure quality service delivery.

Skills

Client relationship management

Project management

Fluent in Arabic

Fluent in English

Customer service

Education

Bachelor's degree in Communications, Marketing, Business, New Media, or Public Relations

Job description

A regional branding agency is seeking a Client Success Manager to enhance client relationships and ensure project success. This role involves managing onboarding, facilitating communication within teams, and implementing quality assurance practices. Candidates should have a Bachelor's degree in a relevant field and at least six years of account management experience, fluency in Arabic and English is mandatory. This position is based in Manama, Bahrain.