Cafe Manager

Domo Ventures W.L.L.; Manama; On-site; BHD 14,000 - 17,500; Full time

Job summary

A local cafe in Bahrain is seeking a Cafe Manager who will be responsible for daily operations, staff hiring, and training. This role requires excellent communication skills and customer service attitude, alongside experience in cafe management and a high school diploma. The position offers the chance to shape the menu and nurture customer relationships for improved loyalty.

Qualifications

• Work experience as a Cafe Manager or Barista is essential.
• Hands-on experience with professional coffee machines.
• Must possess excellent communication skills.
• Ability to manage and motivate a team is crucial.

Responsibilities

• Manage day-to-day operations of the cafe.
• Hire and onboard new wait staff and baristas.
• Train employees on drinks preparation and equipment usage.
• Coordinate with vendors and order supplies as needed.
• Maintain financial records and manage revenues and expenses.

Skills

Cafe Management

Customer Service

Communication Skills

Team Management

Hands-on with Coffee Machines

Education

High School Diploma

Certification in Business Administration

Certification in Hospitality

Job description

• Managing day-to-day operations of the cafe
• Hiring and onboarding new wait staff and baristas
• Training employees on drinks preparation and proper use of coffee equipment
• Manage day-to-day operations of the cafe
• Hire and onboard new wait staff and baristas
• Train employees on drinks preparation and proper use of coffee equipment
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
• Maintain updated records of daily, weekly and monthly revenues and expenses
• Add new menu items based on seasonality and customers preferences (for example vegan coffee drinks)
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• Ensure all cafe areas are clean and tidy
• Nurture friendly relationships with customers to increase loyalty and boost our reputation

Requirements and skills

• Work experience as a Cafe Manager or Barista
• Hands-on experience with professional coffee machines
• Availability to work within opening hours (including weekends and holidays)
• Excellent communication skills with the ability to manage and motivate a team
• Customer service attitude
• High school diploma
• Additional certification (e.g. in Business Administration or Hospitality) is a plus

Driver's license

Experience in Sales & negotiation

Experience minimum same field: 2 Years+ /Arabic Speaker