Zabbix & Observability Engineer | SLA & Service Tools

Rhox; Schaarbeek; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

Rhox seeks a medior monitoring engineer to own Zabbix dashboards, service modeling and cross-tool integrations. You will configure triggers, templates and discovery rules, linking signals to service SLAs and providing actionable availability insight.

You will also work with Elasticsearch data, REST APIs, and ServiceNow workflow to automate checks, collect metrics, and produce monthly reports. Fluent collaboration with infra, network and dev teams is expected.

Qualifications

• Medior-level experience administering Zabbix dashboards, maps, items, triggers, templates, macros and LLD.
• Experience with Zabbix Services, service trees, problem tags, state propagation and availability reporting.
• Elasticsearch skills for indexing, querying and working with log and metric data.
• REST API integration skills, including authentication, Bearer tokens, pagination and webhooks.
• Understanding of ESB and service-oriented integration, including APIs, webhooks, JSON/XML and integration buses.
• Strong networking knowledge: SNMP v2/v3, syslog, NetFlow, TCP/IP, routing, VLANs and firewalls.
• Ability to diagnose connectivity and collection issues involving ACL, ACI, SD-WAN and VPN.
• Python and/or Bash skills for monitoring checks, diagnostic scripts, LLD discovery and recurring tasks.
• ServiceNow skills for incident and ticket management, with familiarity with CMDB concepts.

Responsabilités

• Administer Zabbix dashboards, network maps, items, triggers, templates, macros and discovery rules.
• Model end-to-end business services and track availability against SLA/SLO targets.
• Diagnose noisy alerts, collection failures and cross-layer incidents with technical teams.
• Monitor website availability, SSL certificates, performance and web anomalies using Oh Dear or an equivalent tool.
• Qualify monitoring incidents and requests in ServiceNow, documenting actions through closure.
• Build REST API integrations and Python or Bash automation for checks, data processing and reports.
• Analyse recurring incidents, report trends and maintain operational dashboards and documentation.

Connaissances

Zabbix admin

Elasticsearch

REST API

Python scripting

ServiceNow

Networking SNMP

Git & CI/CD

Infrastructure as Code

Ansible

Terraform

Linux / Bash

Windows / PowerShell

Web security basics

Outils

Oh Dear

Git

CI/CD pipelines

Description du poste

Rhox seeks a medior monitoring engineer to own Zabbix dashboards, service modeling and cross-tool integrations. You will configure triggers, templates and discovery rules, linking signals to service SLAs and providing actionable availability insight.

You will also work with Elasticsearch data, REST APIs, and ServiceNow workflow to automate checks, collect metrics, and produce monthly reports. Fluent collaboration with infra, network and dev teams is expected.