Technisch Sales Support – Klantgerichte offertes & advies

Accent Jobs; Overijse; Presencial; EUR 28 000 - 39 000; Tempo integral

Resumo da oferta

Accent Jobs is seeking a customer-facing role in Overijse, Belgium. The job focuses on handling customer inquiries, preparing tailored quotes with the technical team, and providing guidance on heating and cooling solutions while ensuring smooth order follow-up.

You will collaborate with sales, technical and logistics colleagues to maintain high service standards and customer satisfaction in a compact team environment.

Qualificações

• Managing customer inquiries via phone and email, providing accurate technical product information.
• Preparing tailored commercial quotes in collaboration with the technical team.
• Providing technical support to help customers select heating and cooling systems.
• Ensuring correct order follow-up up to delivery with a focus on customer satisfaction.
• Collaborating closely with sales, technical and logistics teams to guarantee optimal service.

Responsabilidades

• Beheer van klantaanvragen: beantwoorden van inkomende telefoons en e-mails, en het verstrekken van nauwkeurige technische productinformatie.
• Opstellen van commerciële offertes: voorbereiden van offertes op maat van de specifieke behoeften van de klant, in samenwerking met het technische team.
• Technische ondersteuning: klanten helpen bij het kiezen van verwarmings- en koelsystemen, rekening houdend met technische specificaties en geldende regelgeving.
• Opvolging van bestellingen: zorgen voor een correcte opvolging van bestellingen tot aan de levering, met oog voor klanttevredenheid.
• Interne samenwerking: nauw samenwerken met de externe sales, technische en logistieke teams om een optimale klantenservice te garanderen.

Descrição da oferta de emprego

Accent Jobs is seeking a customer-facing role in Overijse, Belgium. The job focuses on handling customer inquiries, preparing tailored quotes with the technical team, and providing guidance on heating and cooling solutions while ensuring smooth order follow-up.

You will collaborate with sales, technical and logistics colleagues to maintain high service standards and customer satisfaction in a compact team environment.