Technisch commercieel medewerker automotive

JOBFIXERS BEVEREN Industry; Antwerpen; Sur place; EUR 30 000 - 38 000; Plein temps

Résumé du poste

JOBFIXERS BEVEREN Industry is seeking a customer service professional to support clients both technically and administratively. You will advise on products and services, draft tailored quotes and order confirmations, and ensure high-quality service by resolving issues and managing warranty records.

Close collaboration with sales, planning and aftersales will be essential to deliver outstanding customer experiences.

Qualifications

• Customer service aptitude
• Technical understanding
• Administrative skills
• Communication skills

Responsabilités

• Support customers technically and administratively to ensure satisfaction
• Advise on products and services to fit customer needs
• Prepare tailored quotes and order confirmations
• Handle complaints and resolve issues
• Manage contracts and monitor warranty files
• Collaborate with sales, planning and aftersales for smooth teamwork

Description du poste

• Je ondersteunt klanten technisch en administratief - samen met je collega zorg je voor tevreden klanten
• Je geeft advies over producten en diensten - jij weet wat het beste past bij elke klant
• Je maakt offertes en orderbevestigingen op maat - precies zoals de klant het wil
• Je behandelt klachten en lost problemen op - elke klant verdient een goede service
• Je beheert contracten en volgt garantiedossiers op - alles netjes georganiseerd
• Je werkt nauw samen met sales, planning en aftersales - teamwork makes the dream work!