Support Specialist IT Onsite

AB Volvo; Oostakker; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading company in sustainable transport is looking for an IT support specialist in Oostakker, Belgium. You will join a dedicated team providing first and second-line support for business-critical applications. The ideal candidate is technical, enjoys troubleshooting, and is eager to learn about new IT technologies. A collaborative mindset and complete proficiency in English are essential. If you're ready to take on challenges that make a real impact on sustainable transport solutions, we want to hear from you.

Qualifications

• Ambitious IT support specialist or aiming to become one.
• Good technical knowledge and interest in mobile devices.
• Basic knowledge of servers, ODBC, and scripting.

Responsabilités

• Support others with IT issues until resolved.
• Take ownership and actively suggest improvements.
• Document work to ensure team transparency.

Connaissances

Technical knowledge of Windows 10/11

Interest in O365

Understanding of IT networking

Experience with IOT technologies

Analytical mindset

Team player

Description du poste

Select how often (in days) to receive an alert:

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

At TCS (Time Critical Support) E&BM Onsite, you will contribute to the transformation of our company, the transport industry and society at large.

Your future team

You will be joining an experienced team situated in Gent (Belgium) , which is responsible for the first and second line support of the business critical applications used on one of the most important sites of Volvo.

We register and follow up cases that we receive from users on the campus , according to the Volvo Group IT support process.
Each member is a local point of contact linked to business critical applications/infrastructure connected to a global or local solution used in the business.
To secure the uptime for the business as much as possible we have a cross functional proactive setup together with other teams from Group IT and teams from the business to prevent disturbances from happening.

The TCS E&BM onsite team mostly goes onsite and resolves problems in the field. Next to that, we participate and initiate projects to improve and support the working and processes of the E&BM factory.

Is this your ideal job?

You:

• support others that have IT issues , drop everything and go to help and dig into the IT-issue until it is solved
• take ownership and actively suggest improvements
• document your work so that colleagues know what you have done just like you want/need to know what your colleagues have done
• like to work in shifts
• like to be the contact from within our team towards the business (and vice versa) for specific area(s) of expertise
• get interested in the processes of the business in general and want to improve things as IT should help users in their daily job then you might be our candidate

What’s in it for you?

What do you bring to the table:

• You are an ambitous IT support specialist or want to become one
• You have good technical knowledge of and have interest in Windows 10/11, O365, Mobile devices like scanners, PDA's, and IT-networking
• You have basic knowlegde of servers, ODBC and scripting
• You are interested in new IT technologies like IOT , arduino, AI, ML , RPA or already have experience with one of these
• You are eager to learn and grow, have an analytical & problem-solving mindset
• You want to work in a global context according to business needs and the processes that are linked to that. Complete proficiency in English is a requirement.
• You are a teamplayer

Ready for the next move?

You will work in an experienced team of IT support specialists supporting one of the most important sites in Volvo . Acting as a crossfunctional team together with the business is our strength. Are you ready to play a key role in our team? We look forward to recruit you!

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.