Store Manager - Antwerp

boggimilano1; Antwerpen; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Boggi Milano in Antwerp, Belgium, is seeking a Store Manager to lead a premium boutique and drive sales, service quality, and customer loyalty.

You will guide the team, implement brand standards, and collaborate with the Field Coach to translate strategy into daily actions, delivering a high-performing store and an exceptional guest experience.

Qualifications

• Experience as Store Manager or Assistant Store Manager in premium/luxury retail.
• Passionate about developing people and creating excellent customer experiences.
• Charismatic, analytical, and results-driven leader.
• Energy, vision, and brand ambassador.

Responsabilités

• Lead, motivate, and develop the team to provide premium customer service.
• Analyze KPIs and sales results to enhance performance and identify sales opportunities.
• Manage daily store operations, ensuring order, image, and brand standards.
• Promote omnichannel culture and leverage CRM to build long‑lasting client relationships.
• Collaborate with the Field Coach and headquarters to implement commercial, product, and training strategies.
• Be a model of positive leadership and an ambassador of brand values.

Connaissances

Leadership

Customer service

Analytical thinking

People development

Outils

CRM software

Description du poste

Who we are

BOGGI Milano is an Italian brand combining elegance, quality, and contemporary spirit.
We believe that the boutique is the beating heart of our brand: the place where style, hospitality, and expertise merge to offer an authentic and memorable customer experience.

Role

As Store Manager, you will be the leader and driving force behind the success of your boutique.
You will guide the team with passion, inspiring excellence in service and delivering concrete results in terms of sales, loyalty, and customer experience quality.

With the support of your Field Coach, you will translate the brand strategy into daily actions, ensuring high performance and a motivated, cohesive environment.

Responsibilities

• Lead, motivate, and develop the team to provide premium customer service.
• Analyze KPIs and sales results to enhance performance and identify sales opportunities.
• Manage daily store operations, ensuring order, image, and brand standards.
• Promote omnichannel culture and leverage CRM to build long‑lasting client relationships.
• Collaborate with the Field Coach and headquarters to implement commercial, product, and training strategies.
• Be a model of positive leadership and an ambassador of brand values.

Who we are looking for

• You have experience as Store Manager or Assistant Store Manager in premium/luxury retail.
• You are passionate about developing people and creating excellent customer experiences.
• You are a charismatic, analytical, and results‑driven leader.
• You bring energy, vision, and the desire to represent a prestigious brand.

Why Boggi Milano?

Being part of the Boggi Milano team means:

1. Working in an international environment, where diversity and inclusion are constantly promoted in a healthy and harmonious environment.
2. Being part of continuous evolution and innovation, in terms of product, processes and omnichannel shopping experience.
3. Getting constant trainings through our internal school, the Boggi Milano Academy.
4. Investing on your own career development, as many people who achieved an amazing growth inside Boggi Milano did.
5. Taking part in a constantly growing Company, present in more than 50 countries and with many new openings and partnerships planned.
6. Getting rewarded for your own successes through our competitive fixed salaries and a rewarding incentive scheme to increase total compensation.