Service Manager

V-IT NV; Brussel Hoofdstad; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading IT service company is seeking a Service Manager based in Brussels. This role focuses on directing the implementation of microservices within the organization's strategy. The ideal candidate will have at least 10 years of relevant experience, strong service-oriented skills, and knowledge of Agile methodologies, databases, and technical environments. English fluency and proficiency in one of the national languages are required. This position requires both onsite and remote work options.

Qualifications

• At least 10 years of experience in a relevant field.
• Strong knowledge of relational databases and data quality principles.
• Experience with Microservices Architecture and communication methodologies.

Responsabilités

• Direct a range of activities and employees to meet objectives.
• Focus on new microservices integration within 'FIRST 2.0'.

Connaissances

Service-oriented trading

Achieve goals

Working in a team

Troubleshooting

Advisory role

Outils

DB2

Microservices Architecture

Agile Scrum

Prince2

ITIL

Description du poste

For a customer we are looking for a Service Manager.

Start date: March/April 2026

Work location: Brussels (2 days a week onsite)

Language skills: English and one of the two national languages

Experience level: At least 10 years of experience

Description

The Service Manager will be responsible for directing a range of activities and employees to achieve the objectives in accordance with the organization's strategy. Specifically, the focus will be on accelerating the integration and creation of new microservices within 'FIRST 2.0'.

Required skills

Generic:

• Service-oriented trading
• Achieve goals
• Working in a team and between teams
• Develop yourself
• Integrate information
• Troubleshooting
• Support
• Advisory role (strong in indicating proposals for improvement)
• Show reliability
• Knowledge of English and at least one of the official languages of the country

Technical:

• Knowledge of relational databases (minimum DB2) and the principles of data quality
• Knowledge of the architecture and technical environment of information systems and database management systems
• Specific knowledge of Microservices Architecture, Sync and Async communication (REST / Queue / ..)
• Advanced knowledge of methodologies for application development and management
• Methodologies:
  • Agile Scrum (ceremonies, DoR, DoD, ..)
  • Prince2 / PMFin
  • ITIL (Incident / Problem, Release, Dependency and Change Management)