Senior Program Manager — Complex ICT & Finance (KUBE)

Isabel Group; Brussel Hoofdstad; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

50% hybrid work

Flexible hours

Coaching and development paths

Flat, collaborative structure

Annual bonus and insurance

Job summary

Isabel Group in Belgium is seeking a seasoned Program/Project Manager to steer the KUBE initiative across multiple tracks, translating business needs into clear delivery paths.

You will own time, scope and budget, drive governance across stakeholders, and ensure business outcomes in a complex, regulated ICT environment; English and Dutch or French are required, with a proven track record in customer-facing programs.

Qualifications

• Master’s degree in a relevant field (e.g., Computer Science, Business Administration).
• 10+ years of experience as a customer facing program or project manager for large and complex ICT projects, preferably in financial or telco sector.
• Certification as project manager of an industry recognized organization (Prince2, PMI, …).
• Good command of English & Dutch or French (both written and spoken).
• Proven experience in driving complex projects/programs and rescuing difficult projects.
• Previous experience within highly regulated industries (banks, telco’s, insurance, …) and/or closely scrutinized projects (EU-commission, NATO, …).
• At ease in driving teams under indirect supervision.
• Decisive
• Negotiating skills: experience in both internal and client-facing environments.
• Excellent communication tailored to diverse audiences (technical, executive, client).
• Strong stakeholder engagement and expectation management.
• Comfortable navigating ambiguity, shifting priorities, and organizational change.

Responsibilities

• Define project objectives, scope, and deliverables in collaboration with stakeholders.
• Translate business needs into actionable project plans aligned with strategic goals.
• Manage demand, governance, and supply to keep all stakeholders aligned on their responsibilities in delivering the project.
• Lead project execution and coordinate delivery activities across all involved teams.
• Assess and manage the risks and incidents related to the delivery of your project and sub- projects and solve issues quickly and efficiently to limit the impact and/or risks.
• Prevent scope creep by enforcing a clear ‘change management process’.
• Be on top of each track to be able to properly report on progress, KPI’s, decision taking and drive Steerco for appropriate information & decision processes.
• Actively contribute to the realization of the project, propose adequate solutions to unlock bottlenecks, supervise, and validate every aspect of the projects to have them meet the organizational requirements, in line with the methodology and the quality standards agreed amongst stakeholders.
• Facilitate communication and collaboration to maintain a good relationship with all internal and external stakeholders concerned.
• Report to stakeholders such as Steerco, Executive Sponsors, Isabel Mgt & Board.

Skills

Project management

Stakeholder management

Communication

Risk management

Budget management

Education

Master's degree

Job description

Isabel Group in Belgium is seeking a seasoned Program/Project Manager to steer the KUBE initiative across multiple tracks, translating business needs into clear delivery paths.

You will own time, scope and budget, drive governance across stakeholders, and ensure business outcomes in a complex, regulated ICT environment; English and Dutch or French are required, with a proven track record in customer-facing programs.