Senior Product Manager, Data Intelligence & Knowledge Graph

Showpad; Gent; Sur place; EUR 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Company-wide days off

Paid volunteer time

Professional development opportunities

Résumé du poste

Showpad is seeking a Technical Product Manager in Gent, Belgium, to lead the Revenue Intelligence engine and manage the data intelligence layer. The ideal candidate will define data models, establish retrieval strategies, and own the RAG pipeline, translating complex technical infrastructures into business value.

Applicants should have over 5 years of PM experience, particularly with data platforms and ML products. Showpad offers an inclusive environment, personal development opportunities, and a commitment to diversity.

Qualifications

• 5+ years in Product Management, with 2+ years owning data platforms or ML products.
• Experience with RAG pipelines or search systems.
• Fluency in Datalake architectures and data modeling.

Responsabilités

• Define data model for entities and establish retrieval strategy.
• Own the end-to-end RAG pipeline and write technical specs.
• Drive the revenue intelligence roadmap.

Connaissances

Product Management

Data Platforms

Search Systems

Machine Learning

Data Modeling

Outils

BigQuery

Delta Lake

Neo4j

Description du poste

About the Position

Showpad is building a Revenue Intelligence engine that transforms raw signals—CRM data, email threads, transcripts, and content engagement—into prescriptive AI guidance. We are looking for a technical Product Manager to own the unified data intelligence layer that powers this engine.

You will define how we capture and model data, and critically, determine the best retrieval and inference strategies (Search, RAG, Knowledge Graphs, or Vector Similarity) for every use case.

Key Responsibilities

• Data Modeling & Architecture: Define the canonical model for entities (deals, contacts, skills) and establish the retrieval strategy—choosing between keyword, dense vector, hybrid, or graph traversal based on latency and accuracy.
• Search & RAG Ownership: Own the end-to-end RAG pipeline (chunking, embeddings, indexing). Write technical specs for retrieval layers in Meeting Prep and Roleplay AI, and define evaluation metrics (Recall@k, MRR).
• Revenue Intelligence Roadmap: Drive the vision from "trusted foundation" to "prescriptive AI." Own the product logic for Deal Health and Winning Behavior models.
• Platform Enablement: Act as the internal PM champion for the data platform, providing semantic primitives, event taxonomies, and data contracts to other product squads.
• Discovery & Strategy: Conduct deep customer discovery and stay ahead of LLM/Search trends, translating fuzzy business questions into scoped ML problems.

Required Skills

Must haves

• 5+ years in PM: at least 2 years specifically owning data platforms, search, analytics, or ML products.
• Retrieval Expertise: Hands‑on experience shipping RAG pipelines or search systems. You understand the trade‑offs between BM25, vector search, and reranking.
• Data Technicality: Fluency with Datalake architectures (Delta Lake, BigQuery, etc.) and strong entity‑relationship modeling skills.
• ML Fluency: Ability to define features, label designs, and evaluation metrics. You can review a technical design doc alongside engineers.
• Skilled at translating complex technical infrastructure into clear business value for executive stakeholders.

Nice to haves

• Experience in B2B SaaS, CRM, or Sales Enablement.
• Knowledge of graph databases (Neo4j, Neptune).
• Prior background as a Data Engineer or Scientist.

What You Can Expect From Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best‑in‑class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether it’s additional company‑wide days off, paid time off to volunteer at non‑profit organisations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you.

We are committed to creating a diverse and inclusive organisation and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.