Senior Data Management Officer - Master Data Steward

Calculatrice; Paliseul; Hybride; < EUR 1 000; Plein temps

Avantages offerts par ce poste

Career development

Entrepreneurial culture

Multicultural teams

Wide network of specialists

Hybrid/remote work option

Résumé du poste

Arendt & Medernach seeks a Senior Data Management Officer to drive the Data Management Office, ensuring data quality and governance across Client, Payor and Matter master data. You will implement standardized controls, lifecycle processes and data enrichment while coordinating with ERP/CRM systems.

You will lead governance initiatives, validate data before entry, and mentor DMO staff, promoting accountability and continuous improvement across the firm.

Qualifications

• Bachelor’s or Master’s degree or equivalent in finance operations, data governance, process management or a comparable field.
• Significant experience in master data management, data quality, data governance, process excellence or cross‑functional operations.
• Proven experience leading implementation, data clean‑up, operating model or transformation projects.
• Ability to define standards, controls, KPIs, procedures and practical governance routines.
• Strong analytical and documentation skills with a pragmatic approach to implementation.
• Excellent stakeholder management and communication skills and ability to facilitate workshops across departments.
• Ability to influence without direct authority while maintaining independence, objectivity and governance discipline.
• Good understanding of ERP, CRM, compliance and finance data flows; knowledge of Elite is a strong asset.
• Fluent in English; French and/or German are considered an asset

Responsabilités

• Drive the design, rollout and continuous improvement of the DMO operating model, including scope, roles, controls, governance routines and interfaces with other departments.
• Define, maintain and enforce firm-wide standards for Client, Payor, Matter and related master data, including validation rules, ownership principles and escalation paths.
• Oversee the DMO contribution to the redesigned Central Business Intake process and ensure key information is validated before being introduced or amended in the firm’s systems.
• Design and supervise centralised processes for entity lifecycle management in our ERP, including legal name changes, address changes, corporate actions, record inactivation, mergers and other third‑party data events.
• Lead duplicate prevention, analysis and clean‑up initiatives, prioritising remediation backlogs and coordinating stakeholders to address root causes.
• Structure and lead third‑party data enrichment activities, including VAT ID, EUID, business register ID and other identifiers for reliable operations, compliance, billing and reporting.
• Coordinate with owners of satellite applications to ensure major master data changes are reflected across systems.
• Lead or contribute to transformation projects impacting master data, including requirements definition, testing, deployment, adoption and post‑implementation follow‑up.
• Create and maintain DMO procedures, working instructions, control checklists, data dictionaries, accountability matrices, training materials, KPIs and management reporting.
• Coach DMO Officers, review complex cases and promote data accuracy, accountability and continuous improvement.

Connaissances

Data governance

Master data

Data quality

Stakeholder mgmt

Process excellence

Documentation

Workshop facilitation

ERP/CRM knowledge

Elite familiarity

English fluent

French/German asset

Formation

Bachelor’s or Master’s degree in relevant field

Description du poste

Arendt & Medernach seeks a Senior Data Management Officer to drive the Data Management Office, ensuring data quality and governance across Client, Payor and Matter master data. You will implement standardized controls, lifecycle processes and data enrichment while coordinating with ERP/CRM systems.

You will lead governance initiatives, validate data before entry, and mentor DMO staff, promoting accountability and continuous improvement across the firm.