Sale associate - part time

LEGO Group; Brussel; Sur place; Confidentiel; Plein temps

Avantages offerts par ce poste

Family Care Leave

Life & Disability Insurance

Wellbeing Resources

Colleague Discount

Bonus Scheme

Hybrid Work Policy

Résumé du poste

The LEGO Group in Brussels is seeking a friendly Store Associate to greet guests, operate the cash register, and help maintain a vibrant store environment. You will keep displays tidy, manage stockroom routines, and follow LEGO Brand Retail standards to deliver an exceptional guest experience.

You will engage with customers, promote loyalty programs and contribute to a collaborative, hybrid work approach with several days in the office. Join a diverse team dedicated to play and imagination.

Qualifications

• Excellent customer service skills.
• Ability to handle cash transactions accurately.
• Willingness to learn and follow LEGO Brand standards.

Responsabilités

• Greet every guest and operate cash register with a friendly, professional manner.
• Maintain clean, well-presented store displays and uphold visual standards.
• Safely manage stockroom and assist in receiving merchandise.
• Resolve customer issues and escalate when needed to management.
• Engage customers with promotions and loyalty programs.
• Carry out other store operational tasks as required.

Connaissances

Customer service

Cash handling

Visual merchandising

Stock management

Problem solving

Outils

POS system

Description du poste

Job Description

Core Responsibilities:

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times.
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards.
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and report challenging situations to manager
• Customer engagement
• Use of promotional materials, loyalty programs
• Typically, responsible for store operational tasks in duty

What's in it for you?

Here is what you can expect:

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.

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