Retail Assistant Store Manager

DXL Group; Belgique; Sur place; EUR 32 000 - 52 000; Plein temps

Résumé du poste

DXL Group in Belgium is seeking a Retail Assistant Store Manager to lead guest-focused service and coach the team in a fast-paced setting. You will help meet sales plans, develop product knowledge, and uphold store standards while delivering an unmatched customer experience.

You will train and mentor staff, foster teamwork, and ensure operational procedures are followed to maximize guest satisfaction and store performance.

Qualifications

• High school diploma or equivalent; college degree, a plus.
• 1 year of experience in an Assistant Store Manager role.
• 2 years of experience in a supervisory role.
• Previous involvement working in a commission oriented environment, a plus.
• Willingness to travel to neighboring store locations.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsabilités

• Ensure each guest feels welcomed by spending quality time and learning about needs.
• Assist Store Manager by ensuring the store meets sales plans and monitors service, inventory and expenses.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel.
• Coach and train the sales team on selling skills, behaviors and procedures.

Connaissances

Customer service

Coaching

Sales

Product knowledge

Team leadership

Training

Formation

High school diploma or equivalent

College degree (a plus)

Description du poste

DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

Responsibilities

We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific Qualifications For This Role Include

• High school diploma or equivalent; college degree, a plus
• 1 years of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.