Regional Service Team Lead | People & Projects

KONE; Machelen; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A global technology company in Belgium is seeking a motivated Service Team Leader to manage a skilled team and enhance customer relationships. The ideal candidate holds a degree in Engineering and has experience in team management. Responsibilities include ensuring customer satisfaction, overseeing performance standards, and fostering a culture of safety and quality. Join a supportive team that empowers personal and professional growth, offering a competitive salary and attractive benefits.

Prestations

Meal vouchers

Telephone allowance

Insurance

Bonus

Employee development opportunities

Qualifications

• Experience managing a team, preferably with 2 years in a relevant industry.
• Fluent in French (C1), with English and/or Dutch as a plus.
• Legally entitled to work in Belgium and have a valid driver’s license.

Responsabilités

• Ensure customer retention by meeting service agreements.
• Communicate delivered promises to customers.
• Manage and develop the team's performance.

Connaissances

Team management

Customer focus

Communication skills

Stress resistance

Numerical skills

IT skills

Formation

Bachelor's or Master's degree in Engineering or relevant field

Description du poste

A global technology company in Belgium is seeking a motivated Service Team Leader to manage a skilled team and enhance customer relationships. The ideal candidate holds a degree in Engineering and has experience in team management. Responsibilities include ensuring customer satisfaction, overseeing performance standards, and fostering a culture of safety and quality. Join a supportive team that empowers personal and professional growth, offering a competitive salary and attractive benefits.