Regional Manager Belgium & Amsterdam

Ace and Tate; Antwerpen; Hybride; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Bonus potential

Free and discounted glasses

Pension plan

OpenUp and wellbeing support

Employee discounts

Résumé du poste

Ace & Tate is seeking a Regional Manager Belgium & Amsterdam to lead store teams across Belgium and Amsterdam. The role emphasizes coaching, people development, and delivering strong regional results through KPI tracking and customer focus.

The position combines hands-on leadership with strategic oversight, requiring a clear communication style and the ability to drive performance in a multi-site optics business.

Qualifications

• 2+ years of regional manager experience, or 5+ years as a Store Manager, ideally in optics and including flagship or high-volume locations.
• Experience managing multiple stores across Belgium and Amsterdam.
• Strong ability to coach others to hit targets and drive performance.
• Deep understanding of optical retail KPIs, compliance, and customer journey.
• Hands-on leadership style with empathy and accountability.

Responsabilités

• Lead with energy and focus to coach, support, and motivate Store Managers across Belgium and Amsterdam.
• Grow your people through onboarding, 1:1s, performance reviews and succession planning.
• Own the numbers by tracking KPIs and turning insights into action to reach regional targets.
• Be present, visit stores regularly, coach on operations and optical compliance.
• Deliver standout service by ensuring a seamless customer journey from eye test to pick-up.

Connaissances

Multisite management

Leadership

Commercial mindset

Optical retail knowledge

Dutch & English

Description du poste

We’re Ace & Tate — and yes, we make glasses. But more than that, we make working here the effort worth it.

We’re looking for a Regional Manager Belgium & Amsterdam, 40 hours.

What our Regional Managers do

• Lead with energy and focus coach, support, and motivate Store Managers across Belgium and Amsterdam to build strong, inclusive teams and deliver excellent results.
• Grow your people guide Store Managers through onboarding, 1:1s, performance reviews, and succession planning to ensure they and their teams thrive.
• Own the numbers track KPIs like sales, conversion, NPS, UPT, and lens upgrades, turning insights into action to reach regional targets.
• Be present and hands-on visit stores regularly, support with coaching, operational routines, and optical compliance, and stay close to the day‑to‑day.
• Deliver standout service ensure every customer receives a seamless journey from eye test to pick-up, using NPS and feedback to drive continuous improvement.
• Collaborate with HQ share insights from the floor, join trade and retail ops calls, and help shape the future of retail at Ace & Tate.

What we’re looking for

• Experience 2+ years of regional manager experience, or 5+ years as a Store Manager, ideally in optics and including flagship or high-volume locations.
• Multi-site management preferably in Belgium or a similar retail landscape.
• Commercial track record strong ability to coach others to hit targets.
• Optical knowledge deep understanding of optical retail, KPIs, compliance, and the customer journey.
• Leadership style hands‑on, people‑first approach that balances empathy with accountability.
• Location ideally based in the Antwerp region or centrally located for easy commuting.
• Languages knowledge of Dutch and English; French is a plus.

What we offer

• Reward for your impact potential bonus by hitting regional targets
• Time off that counts 20 days holiday (+3 after 2 years, +2 after 5 years, fulltime)
• Travel without worries reimbursement if commuting >10 km
• We care about you access to OpenUp for online psychologist sessions, ClassPass, and healthy snacks
• Look stylish free and discounted glasses and sunglasses
• A culture to love team events, great vibes, and a company you can be proud of
• Time to grow unlimited access to our internal learning platform
• For now and later participation in our pension plan

Regional Manager Belgium & Amsterdam

32 - 40 hours

Why Ace & Tate?

We don’t just sell glasses. We help people look good, feel good, and see clearly. If you love working with people, value good design, and want to grow in a supportive team, this could be the place for you.

People first

Our stores run on human connection. You’ll help customers find the perfect fit, build genuine relationships and create a positive, welcoming environment. Teamwork matters here. When the store hits its goals, everyone shares in the success with monthly bonuses.

Frequently Asked Questions

What is it like to work in an Ace & Tate store?

Our stores are friendly, fast-paced and design-driven. You’ll help customers find the perfect glasses, offer style and eyecare advice and collaborate with a supportive, energetic team. Every role contributes to creating a standout customer experience.

Are there opportunities to grow in-store?

Yes! Clear career paths exist from Retail Assistant to Assistant Store Manager to Store Manager. You can also train as a Refractionist or study to become a certified Optician, with financial and training support where applicable.

Do I need prior experience in retail or optics to join a store?

No - we welcome candidates from diverse backgrounds. Full onboarding, hands‑on training and ongoing support will help you succeed in your role.