Receptionist Aspria Avenue Louise -part-time CDI

Aspria Group; Brussel; Sur place; EUR 20 000 - 30 000; Temps partiel

Résumé du poste

A premium health club in Brussels is seeking a motivated Receptionist. The role involves welcoming members, managing inquiries and bookings, and ensuring customer satisfaction. Candidates should have customer service experience, be fluent in French and English, and possess strong communication and organizational skills. An ideal position for those passionate about member care, this part-time role offers an attractive remuneration package and excellent health benefits.

Prestations

Attractive remuneration package

Excellent health benefits

Discounts on club facilities

Internal and external training

Qualifications

• First work experience in a Customer Service environment.
• Fluent in French and English; another language is a plus.
• Excellent communication and interpersonal skills.
• Stress resistant and highly organized.

Responsabilités

• Welcoming members and providing friendly service.
• Handling telephone inquiries and bookings.
• Managing member complaints and requests.
• Processing payments efficiently.

Connaissances

Customer service experience

Fluency in French and English

Excellent communication skills

Organizational skills

Ability to handle stress

Team spirit

Description du poste

About The Role

Are the concepts of prestige, hospitality, service, dedication and flexibility important to you? Do you like to work in a central role and like to help people with their requests? The Receptionist role in our Aspria Brussels Avenue Louise club is the perfect opportunity for a highly motivated and energetic individual with excellent interpersonal skills who wants to be part of the fast-moving and dynamic world of Health Clubs. Does this sound like you? Please read on to explore this opportunity in more detail!

Your Responsibilities

• Welcoming members, offering an efficient, friendly and polite welcome
• Dealing with telephone enquiries
• Taking bookings promptly and efficiently
• Dealing with Members complaints and answer requests/questions
• Collecting all payments from the Members by cash, credit card in accordance with information and correspondence received and dispense change
• Interacting and co-operating fully with all Club Department

Your background

• First work experience in a Customer Service environment
• Fluent in French and English - another European language is an asset
• Excellent communication and interpersonal skills
• Stress resistant
• Highly organized and at ease with reservation software
• Flexible, shifts are between 06.00 and 22.00 during the week and we are open during the weekend from 08.00-20.00
• Great team spirit and energetic personality

What We Offer You

• A part time 30,04 hours (4 days per week) permanent contract as from asap
• Attractive remuneration package
• Excellent health benefits and several discounts concerning the club facilities for you and your family
• We offer annual performances reviews effected by your Manager in order to help you to reach your full potential and in order for you to grow
• Internal and external trainingsA culturally diverse workplace with amazing colleagues from all around the globe with regular team and company events
• A centrally located workplace that is easily accessible by public transport

Interested?

To apply for this role, please send your CV by clicking on the apply button on the upper right hand side for the attention of Sophie Slingenberg, Talent Acquisition Specialist.

About Aspria

The Aspria collection of premium members’ clubs and hotels offers exceptional health, spa, fitness and accommodation facilities, inspiring people of all ages to be healthy, feel good and enjoy life.

Our extensive range of club facilities offers a unique wellbeing experience for our members and guests through health and fitness, sports, group exercise classes, spas, wellbeing and hotel rooms, all under one roof.

We are looking for individuals who are passionate about member care and want a career that will excite them and challenge them to join our talented team. At Aspria, we offer outstanding career support, to help our own people develop and grow and be the best that they can be.

Our clubs are currently located in Germany, Belgium and Italy and we have a London based Head Office.