Program Manager

ACENSI; Brussel; On-site; EUR 85,000 - 110,000; Full time

Job summary

ACENSI BELGIUM is seeking a Program Manager for a client in the public transport sector to lead IT program delivery and governance. You will oversee the full lifecycle of the program, align multiple workstreams, and manage budgets and timelines.

The role involves close collaboration with Business Area Managers, PMO, architects, and delivery teams, with responsibility for end-to-end project delivery and governance structures. Fluency in English and either French or Dutch is required.

Qualifications

• Minimum 6 years of IT project and/or program management experience.
• Master’s degree (or equivalent) in IT, Engineering, Business, or related field.
• Proven experience coordinating an IT program, multiple projects, or interdependent workstreams.
• At least 1 year of experience in traffic or incident management systems, in railway or comparable environments.
• Minimum 2 years as a Business Analyst and/or Functional Analyst.
• Professional proficiency in English and French or Dutch.

Responsibilities

• Manage the full lifecycle of the IT program, including scope, roadmap, priorities, risks, dependencies, success criteria, budget, and delivery planning.
• Translate strategic and business objectives into a coherent program roadmap and ensure alignment between the different projects and workstreams.
• Work closely with Business Area Managers, IT Portfolio Managers, PMO, architects, delivery teams, and other relevant stakeholders to ensure strategic and operational alignment.
• Establish and maintain the appropriate program governance, including steering committees, reporting structures, decision-making processes, and escalation mechanisms.
• Act as Project Manager for one of the projects within the program and take direct responsibility for its end-to-end delivery.
• Define and maintain the project scope, planning, milestones, budget, resource needs, risks, dependencies, and acceptance criteria.
• Coordinate the day-to-day activities of the project team and ensure that business, functional, technical, testing, security, and operational aspects remain aligned.
• Monitor project progress, address delivery issues, and take corrective actions where required. Take direct responsibility for the successful delivery of the project managed within the program.
• Ensure that the project delivers the agreed outcomes within the approved scope, budget, timeline, and quality expectations.

Skills

Program management

Stakeholder management

Budget management

Risk management

Business analysis

Education

Master's degree in IT/Engineering/Business

Job description

ACENSI BELGIUM is looking for his client a Program Manager for one of its client in the public transport sector.

Responsibilities

• Manage the full lifecycle of the IT program, including scope, roadmap, priorities, risks, dependencies, success criteria, budget, and delivery planning.
• Translate strategic and business objectives into a coherent program roadmap and ensure alignment between the different projects and workstreams.
• Work closely with Business Area Managers, IT Portfolio Managers, PMO, architects, delivery teams, and other relevant stakeholders to ensure strategic and operational alignment.
• Establish and maintain the appropriate program governance, including steering committees, reporting structures, decision-making processes, and escalation mechanisms.

Project Management

• Act as Project Manager for one of the projects within the program and take direct responsibility for its end-to-end delivery.
• Define and maintain the project scope, planning, milestones, budget, resource needs, risks, dependencies, and acceptance criteria.
• Coordinate the day-to-day activities of the project team and ensure that business, functional, technical, testing, security, and operational aspects remain aligned.
• Monitor project progress, address delivery issues, and take corrective actions where required. Take direct responsibility for the successful delivery of the project managed within the program.
• Ensure that the project delivers the agreed outcomes within the approved scope, budget, timeline, and quality expectations.

Stakeholder Communication and Governance

• Provide clear and regular status updates to business and IT stakeholders, PMO, senior management, and governance bodies.
• Present progress, risks, issues, budget status, dependencies, and decisions requiring management attention.
• Facilitate timely decision-making and elevate issues when they cannot be resolved at project or program level.

Team and Resource Management

• Manage the program budget and the budget of the directly managed project, including forecasting, actuals, change requests, and financial reporting.
• Coordinate and support the Project Managers responsible for the other projects within the program.
• Provide guidance on planning, governance, risk management, reporting, and dependency management without taking over their day-to-day project responsibilities.
• Support teams in resolving cross-functional issues and maintaining focus on agreed business outcomes.

CONFORMITY CRITERIA

• Minimum 6 years of relevant experience in IT project and/or program management.
• Master’s degree, or equivalent through relevant professional experience, in IT, Engineering, Business, or a related field.
• Proven experience coordinating an IT program, multiple projects, or interdependent workstreams.
• At least 1 year of proven experience in traffic or incident management systems, in the railway sector, or in comparable operational environments (aviation, ports, logistics, utilities, …).
• Minimum 2 years of experience as a Business Analyst and/or Functional Analyst.
• Professional proficiency in English and French or Dutch, spoken and written.