People Operations Trainee

Radisson Hotel Group; Brussel Hoofdstad; Sur place; EUR 13 000 - 20 000; Plein temps

Avantages offerts par ce poste

Hotel discounts for staff

Friends & Family discounts

Breakfast discount

Résumé du poste

Radisson Hotel Group is seeking a People Operations Trainee to support the People & Culture Department with hands-on HR tasks. You will help maintain HR systems, assist employees, and collaborate with the team on processes and improvements.

This internship focuses on delivering quality results while reflecting the company culture and values. Responsibilities include HR data upkeep, first-level support, and assisting with enrollments and benefit plans, under supervision of a manager.

Qualifications

• Must be enrolled in a school program to be eligible for the internship.
• Excellent communication and customer service skills.
• Pro-active and hands-on with ability to manage workload.
• English proficiency.
• Able to travel occasionally.
• Autonomy and responsibility.

Responsabilités

• Maintaining and verifying HR systems accuracy to ensure optimal performance and functionality, providing administrative support when required.
• Collaborate with colleagues to maximize the employee service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
• Upkeeping employee records and files in compliance with legal and organizational requirements.
• Registering enrolments, disenrollments and data modifications in different benefit plans and in company tools.
• Providing first-level support and guidance to employees and managers on HR policies, procedures and programs. HR inquiries are responded via a ticket system, or chat, and complex or sensitive issues should be escalated to the Manager, Shared Services.
• Any other HR task that is assigned by the team.

Connaissances

English proficiency

Communication skills

Pro-active approach

Attention to detail

Team collaboration

Formation

Enrolled in school program

Description du poste

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

The People Operations Trainee supports the objectives of the People & Culture Department (Human Resources Department). The function should be supportive, hands-on, methodical, and business focused; creating memorable moments for our employees, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners to deliver quality results. The job incumbent acts as an ambassador for HR, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures, and service concepts according to local requirements and regulations.

Roles/Responsibilities

• Maintaining and verifying HR systems accuracy to ensure optimal performance and functionality, providing administrative support when required.
• Collaborate with colleagues to maximize the employee service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
• Upkeeping employee records and files in compliance with legal and organizational requirements.
• Registering enrolments, disenrollments and data modifications in different benefit plans and in company tools.
• Providing first-level support and guidance to employees and managers on HR policies, procedures and programs. HR inquiries are responded via a ticket system, or chat, and complex or sensitive issues should be escalated to the Manager, Shared Services.
• Any other HR task that is assigned by the team.

The description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.

Duration

6 months

Start date

end of November

Qualifications

• To be enrolled in a school program to be eligible for the internship
• “Yes I Can!” spirit
• Proficiency in English and good communication skills
• Pro-active with a hands-on approach
• Ability to manage workload ensuring that tasks assigned are delivered
• Excellent communication, customer service, and problem-solving skills
• Attention to detail, accuracy and confidentiality
• Ability to work collaboratively at all levels within the department
• Flexible for occasional travel abroad
• Autonomy and high feeling of responsibility

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.