Operations Manager

Computacenter; Zaventem; Sur place; EUR 50 000 - 90 000; Plein temps

Résumé du poste

An established industry player is seeking an Operations Manager to orchestrate logistics and technical activities. This pivotal role demands a strategic thinker who can enhance operational excellence while managing resources and processes. You will lead a team, drive change initiatives, and ensure compliance with internal standards. If you thrive in a dynamic environment and are passionate about optimizing operations, this opportunity offers a collaborative atmosphere where your contributions will make a significant impact. Join a company that values teamwork and empowers its employees to achieve excellence.

Qualifications

• 5+ years in operations or logistics management.
• Bachelor’s in Logistics or related field required.
• Knowledge of agile and lean methodologies preferred.

Responsabilités

• Advise on strategies for transformation and change management.
• Manage departmental finances and ensure process quality.
• Lead a team of 5 to 10 engineers and logistics agents.

Connaissances

Logistics Management

Process Optimization

Data Analysis

Interpersonal Skills

Problem-Solving

Agile Methodologies

Leadership

Communication Skills

Formation

Bachelor’s degree in Logistics

Outils

SAP

Microsoft Office Suite

Description du poste

Location: Belgium - Zaventem | Job-ID: 213070 | Contract type: Standard | Business Unit: Purchasing & Supply Chain

Life on the team

The Operations Manager acts as the conductor of the orchestra, ensuring that all Logistics, Technical, and Transport activities run smoothly and efficiently. This role requires juggling human resources, budgets, technologies, and processes to meet strategic objectives.

As a true strategist, the Operations Manager identifies areas for improvement and implements innovative solutions. The Operations Manager is fully responsible for the optimal performance of the team, working conditions, atmosphere, and overall results.

The role also carries policy-making responsibilities, including the development and implementation of new methods and techniques within the organization. The Operations Manager creates and executes (annual) plans and is accountable for delivering results, often facing abstract challenges—such as anticipating trends or developments that could impact departmental processes.

The Operations Manager ensures the quality and efficiency of operational processes and oversees the systems and tools used. Responsibilities include task allocation, quality control, and conducting performance and assessment reviews. He or she makes independent decisions regarding HR matters such as recruitment, compensation, employee development and training.

This role is essential in driving operational excellence and maintaining the company’s competitiveness.

What you'll do

• Advise and support the LTS Director in developing strategies for transformation, adaptation and change management
• Design and lead change processes (human, technological, financial, IT, quality, safety, etc.) aligned with the expected goals
• Plan and monitor activities in accordance with SLA’s and company agreements
• Manage departmental finances (costs, budgets, recharges)
• Ensure process quality and compliance with certifications, legislation, and internal standards
• Source external expertise when necessary
• Maintain in-depth knowledge of tools, systems, and applications used in operations
• Deliver services on a customized, standardized or project basis
• Continuously optimize processes to improve efficiency, productivity, and quality
• Lead, inspire and develop a team of 5 to10 engineers and logistics agents
• Collaborate with departments such as Inside Sales, Purchasing and Technology Enablement during sales or contract implementations
• Deliver clear and insightful management reports
• You will be reporting directly to the Logistics & Technical Services Director

What you'll need

• Minimum of 5 years’ experience in a similar operations or logistics management role
• Bachelor’s degree in Logistics, Supply Chain, Production or a related field
• Knowledge of agile and lean methodologies (e.g. 5S, Six Sigma) is highly desirable
• Proficiency in SAP and the Microsoft Office Suite
• Skilled in data analysis, reporting, and budget management
• Proven ability in process optimization and managing IT tools and systems used in operational environments
• Demonstrated leadership experience: capable of guiding, motivating, and developing a team of engineers and logistics agents (5–10 people)
• Strong interpersonal and communication skills: able to collaborate effectively across departments (Sales, Purchasing, Technology Enablement, etc.)
• Customer- and service-oriented mindset with a drive for excellence
• Problem-solving ability: proactive, analytical thinker who can act decisively
• Adaptable and resilient in the face of change and complexity
• Strong organizational skills, with the ability to plan, prioritize, and manage multiple responsibilities efficiently
• Fluent in Dutch and English (French is a plus)
• Valid Driving License (Category B)

An assessment may be part of the selection procedure.

About us

Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.
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