Operations Manager

Sedgwick; Antwerpen, Zwijndrecht; Hybride; EUR 70 000 - 120 000; Plein temps

Avantages offerts par ce poste

Visible impact management role

International network of specialists

Résumé du poste

EFI Global Belgium is seeking an experienced Operations Manager to lead teams, ensure quality, and drive growth across language borders. You will guide coordinators, translate strategy into actionable plans, and collaborate with a wide network of professionals in a multinational setting.

You will manage budgets, optimize workflows, mentor managers, and align stakeholder expectations while delivering superior service to clients and partners in a technical consultancy environment.

Qualifications

• Master's degree or equivalent in a technical or engineering discipline.
• Extensive leadership experience guiding teams and managers.
• Insight into operational processes, budget management and financial results.
• Experience coaching, guiding and developing staff and leadership.
• Strong communication skills and ability to bring stakeholders together.
• Fluent in Dutch, French and English.
• Knowledge of soil or construction-related services is a plus; experience with governments and corporations is beneficial.

Responsabilités

• Lead the team coordinators in departments and support their development as managers.
• Translate business objectives into clear operational plans, priorities and budgets across language borders.
• Further optimize processes, collaborations and practices to enhance quality and efficiency with the business support manager.
• Create an environment of knowledge sharing, continuous improvement and innovation.
• Analyze operational results and provide management information to support decisions.
• Maintain relationships with customers and partners and identify growth opportunities.

Connaissances

Leadership

People management

Analytical thinking

Formation

Master's degree or equivalent

Description du poste

Waregem or Melsele | Full-time | Hybrid

IF YOU CARE, THERE’S A PLACE FOR YOU HERE

EFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors. Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, into a recognized global leader in engineering failure analysis, origin-and-cause investigations, environmental consulting, laboratory testing and specialty consulting. Our forensic investigation, engineering and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts®. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI’s combination of global solutions and local expertise has earned the firm a reputation for delivering timely responses that consistently meet our clients’ expectations—anytime, anywhere.

Are you the connecting leader who further strengthens our teams and services?

At EFI Global , we believe that strong service starts with strong people. As an Operations Manager , you ensure that our teams can work together, grow and perform optimally. You give direction to our team coordinators, monitor the quality of our services and help build on further development .

You will have a key position within the organization, with a direct impact on our people, customers and results.

“Every day is different, there are always challenges that we have to find a solution for, but for our customers we want to deliver the best quality and provide the answer to their questions!”

– Stijn, General Manager

This will be your impact

As an Operations Manager, you combine leadership, operational management and strategic insight. You will ensure that our teams receive the right support to deliver quality work and to provide professional guidance to our clients.

In concrete terms, this means that you:

• leads the team coordinators in the departments and supports them in their development as managers;
• Translate business objectives into clear operational plans, priorities and budgets that are clear to all teams across language borders.
• further optimize processes, collaborations and practices to enhance quality and efficiency in close collaboration with the business support manager;
• create an environment in which knowledge sharing, continuous improvement and innovation are self-evident;
• analyse operational results and provide management information that helps to make the right decisions;
• Maintains relationships with customers and partners and helps identify opportunities for further growth.

What you bring

You are an experienced manager who knows how to connect people, give direction and help organizations move forward. You combine strong analytical insight with a pragmatic approach and feel at home in a technical or consultancy environment.

Daarnaast beschik je over:

• een masterdiploma of gelijkwaardig denkniveau, bij voorkeur in een technische of ingenieursrichting;
• ruime ervaring in een leidinggevende functie waarbij je teams en managers hebt aangestuurd;
• inzicht in operationele processen, budgetbeheer en financiële resultaten;
• ervaring met het coachen, begeleiden en ontwikkelen van medewerkers en leidinggevenden;
• sterke communicatieve vaardigheden en het vermogen om verschillende stakeholders samen te brengen;
• een vlotte kennis van het Nederlands, Frans en Engels.
• Kennis van bodem- of bouwgerelateerde diensten is een pluspunt. Minimaal is ervaring nodig in technische dienstverlening aan overheden en bedrijven.

Waarom kiezen voor EFI Global?

Bij EFI Global krijg je de kans om mee richting te geven aan een organisatie in volle ontwikkeling. Je komt terecht in een omgeving waar expertise, samenwerking en ondernemerschap centraal staan.

Daarnaast mag je rekenen op:

• een managementfunctie met zichtbare impact op de werking van EFI Global België;
• veel ruimte om initiatieven te nemen en beslissingen te maken;
• samenwerking met gedreven technische experts en leidinggevenden;
• de mogelijkheid om processen en structuren verder uit te bouwen;
• ondersteuning vanuit een internationaal netwerk van specialisten binnen de Sedgwick Group ;
• kansen om jezelf verder te ontwikkelen, zowel professioneel als persoonlijk.

De sollicitatieprocedure

We vinden het belangrijk dat je voldoende tijd krijgt om zowel de functie als onze organisatie te leren kennen. Daarom bestaat onze selectieprocedure uit enkele duidelijke stappen:

• Een eerste kennismakingsgesprek met HR , waarin we elkaar beter leren kennen en dieper ingaan op jouw ervaring, motivatie en verwachtingen.
• Een tweede gesprek met onze General Manager en Business Support Manager , waarin we dieper ingaan op de inhoud van de functie, jouw leiderschapsstijl en de uitdagingen binnen EFI Global.
• Een assessment dat ons helpt om jouw sterktes, leiderschapskwaliteiten en ontwikkelingspotentieel verder in kaart te brengen.

Op die manier krijg je niet alleen een goed beeld van de functie, maar ook van de mensen met wie je nauw zult samenwerken.

Klaar voor een rol met echte invloed?

Wil jij bouwen aan sterke teams, efficiënte processen en duurzame resultaten? En zie jij jezelf als de schakel tussen strategie en dagelijkse werking?

Dan kijken we ernaar uit om kennis met je te maken.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace