Night Audit

Radisson Hotel Group; Brussel Hoofdstad; Sur place; EUR 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Global staff discounts

Family discounts

Meal & spa discounts

Hotel rates worldwide

Résumé du poste

Radisson Hotel Group is seeking a Night Receptionist to join our vibrant team. As a Night Audit, you’ll deliver exceptional service, ensure guest safety, and manage front office operations during night hours.

You’ll be the guest's first point of contact after hours, handling check-ins, resolving issues with a smile, and upholding the Yes I Can! ethos that defines our brand.

Qualifications

• Flexibility with a positive, Yes I Can attitude.
• Eye for detail and accuracy in daily tasks.
• Creative problem-solving mindset.
• Passionate about delivering extraordinary service.
• Team player focused on guest satisfaction.
• Strong verbal communication skills.
• Enjoys having fun at work and engaging guests.
• Experience in a similar night receptionist/audit role is beneficial but not essential.

Responsabilités

• Provide front desk service during night hours with a guest-centric approach.
• Handle check-ins/check-outs and guest requests efficiently.
• Maintain front office operations and ensure guest safety and security.
• Collaborate with night team to deliver seamless service and resolve issues.
• Uphold Radisson’s Yes I Can ethos in all guest interactions.

Connaissances

Flexibility

Attention to detail

Creative problem-solver

Customer service

Teamwork

Verbal communication

Fun at work

Experience in similar role

Description du poste

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Not a normal 9-5’er? Escape the ordinary and say Yes I Can!

We are currently seeking a Night Receptionist to join our vibrant team. At Radisson Hotel Group we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Night Audit, you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic night team.

It’s not just about check-in and check-out during night hours; it’s about everything in-between

You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level

You will exude patience, empathy and have the personality to host the show

As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Additional Information

Why Join Radisson Hotel Group?

• Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
• Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
• Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
• Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
• Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.