Front Office Day and Night Receptionist

Radisson Hotel Group; Machelen; Sur place; EUR 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

Up to 53% off hotel stays

30% off for Friends & Family

Exclusive discounts on food and beverage

AXA hospitalization Insurance

Meal vouchers per worked day

Résumé du poste

Radisson Hotel Group in Machelen, Belgium is seeking a Day & Night Receptionist who escapes the ordinary and delivers exceptional guest experiences. You will ensure all aspects of the guest journey are anticipated, creating memorable stays.

The ideal candidate will bring a positive attitude, strong communication skills, and a passion for service. Benefits include discounts for team members, AXA Insurance, and meal vouchers per worked day.

Qualifications

• Flexibility and a positive, Yes I Can! attitude.
• An eye for detail.
• Creative problem solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Enjoy having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsabilités

• Ensure all aspects of the guest journey are anticipated and delivered to the highest level.
• Exude patience and empathy to enhance guest experience.
• Work proactively to ensure guest satisfaction and smooth front office operations.

Connaissances

Flexibility

Positive attitude

Problem solving

Strong verbal communication

Teamwork

Description du poste

Job Description

Not a normal 9‑5’er? Escape the ordinary and say Yes I Can!

We are currently seeking a Day & Night Receptionist to join our vibrant team. At Radisson Hotel Group we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Day & Night Receptionist, you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic night team.

It’s not just about check‑in and check‑out during night hours; it’s about everything in‑between.

• You will be our guests' superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level.
• You will exude patience, empathy and have the personality to host the show.
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

Qualifications

• Flexibility and a positive, Yes I Can! attitude.
• An eye for detail.
• Is a creative problem solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Likes having fun at work.
• Experience in a similar position is beneficial but not essential.

Benefits

Enjoy benefits such as up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide; guaranteed minimum of 30% off for your Friends & Family; exclusive discounts on breakfast, food & beverage, spa and more; hospitalization AXA Insurance; and meal vouchers per worked day.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.