Network Operations Analyst

Spektrum; Brussel; Sur place; EUR 65 000 - 95 000; Plein temps

Résumé du poste

Spektrum is seeking a Network Operations Analyst to provide operational support for enterprise network infrastructure in Brussels. You will monitor, troubleshoot and improve routing, switching, and security controls, and support Cisco ISE administration.

The role requires a Bachelor’s degree with 4+ years’ experience, CCNP certification, and the ability to work on-site in Brussels. NATO Secret security clearance is required; start/end dates are defined for the project.

Qualifications

• Bachelor’s degree with 4 years of post-related experience.
• At least 4 years’ support experience with Campus (SD-Access) and Data Centre (ACI) network systems.
• At least 2 years’ experience with DNS, DHCP and IPAM.
• At least 2 years’ experience with Cisco ISE.
• At least 2 years’ experience with network monitoring systems.
• At least 2 years’ experience supporting and implementing wireless networks.
• ITIL Service Operations certification – desirable.

Responsabilités

• Provide first- and second-line network support and resolve incidents/service requests.
• Monitor, troubleshoot and optimize network infrastructure.
• Install, configure, replace and maintain routing, switching, authentication and related network technologies.
• Support Cisco ISE administration.
• Perform configuration management, backups and system health checks.
• Support equipment staging, testing, deployment, migration and acceptance.
• Support security assessments and implementation of security controls.
• Maintain SOPs, technical documentation and configuration records.
• Coordinate with internal teams, NCIA Service Lines and external providers.
• Participate in planning, status meetings and technical reviews.
• Provide planned out-of-hours support when required.

Connaissances

Cisco CCNP

Campus networking

Data Centre networking

DNS/DHCP/IPAM

Cisco ISE

Network monitoring

Cisco Prime

Cisco CCC

Zabbix

Infoblox

Splunk

PKI certificates

ITIL

Formation

Bachelor's degree

Outils

Cisco Prime

Cisco CCC

Zabbix

Infoblox

Splunk

Description du poste

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO’s member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO’s communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO’s military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO’s mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO’s information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO’s communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise’s: NATO International Civilians (NIC)’s, Military (Mil), and Interim Workforce Consultants (IWC)’s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Network Operations Analyst
Role ID – C005093
Role Background
NCIA requires a Network Operations Analyst to provide operational support for enterprise
network infrastructure in Brussels. The role covers network monitoring, troubleshooting,
maintenance, deployment, security controls and infrastructure projects.
Role Duties and Responsibilities
Provide first- and second-line network support and resolve incidents/service requests.
Monitor, troubleshoot and optimize network infrastructure.
Install, configure, replace and maintain routing, switching, authentication and related
network technologies.
Support Cisco ISE administration.
Perform configuration management, backups and system health checks.
Support equipment staging, testing, deployment, migration and acceptance.
Support security assessments and implementation of security controls.
Maintain SOPs, technical documentation and configuration records.
Recommend network performance, resilience and operational improvements.
Coordinate with internal teams, NCIA Service Lines and external providers.
Participate in planning, status meetings and technical reviews.
Provide planned out-of-hours support when required.

Essential Skills
Cisco CCNP certification – mandatory
Cisco Campus networking, including SD-Access
Cisco Data Centre networking, including ACI
DNS, DHCP and IP Address Management (IPAM)
Cisco ISE
Network monitoring tools such as Cisco Prime, Cisco CCC, Zabbix and Cisco
NDFC
Wireless network systems
Multi-tenancy network environments
Multicast networking
Firewall systems
Network Load Balancing
Desirable:
VMware virtual networking
Infoblox
Splunk
PKI certificates and systems
ITIL Service Operations certification
Experience in an international military/civilian environment

Experience
Bachelor’s degree with 4 years of post-related experience
At least 4 years’ support experience with Campus (SD-Access) and Data Centre
(ACI) network systems
At least 2 years’ experience with DNS, DHCP and IPAM
At least 2 years’ experience with Cisco ISE
At least 2 years’ experience with network monitoring systems
At least 2 years’ experience supporting and implementing wireless networks
educations and Certifications
Bachelor’s degree – required
Cisco Certified Network Professional (CCNP) – required
ITIL Service Operations certification – desirable

Working Location
Brussels, Belgium

Working Policy
Full-time on-site. Physical presence is required for most daily activities.
Start: 30 October 2026
End: 31 December 2026
Total: 418 hours
Travel: No travel
Security Clearance: NATO Secret – required
Planned out-of-hours support may occasionally be required.
Security Clearance
Valid National or NATO Secret personal security clearance