Middle Office Oversight Officer F/M

Candriam; Brussel; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A global multi-specialist asset manager is seeking a Middle Office Oversight Officer in Brussels. This role involves supporting the middle office in managing outsourced operations, monitoring compliance, and maintaining communication between internal teams and external providers. The ideal candidate should have a Master's Degree, 2-5 years of experience in investment operations, and be fluent in both French and English. A strong data management background and excellent organizational skills are essential for success in this position.

Qualifications

• Good knowledge of investment operations, middle office, or fund administration.
• Understanding of the trade lifecycle and core middle office processes.
• Familiarity with portfolio onboarding and operational proxy voting is desirable.

Responsabilités

• Monitor outsourced activities directly within shared systems.
• Review system outputs and escalate exceptions.
• Track operational issues ensuring timely resolutions.

Connaissances

Investment operations knowledge

Middle office tools experience

Data management skills

Detail-oriented

Excellent organizational skills

Strong interpersonal skills

Proactive mindset

Formation

Master's Degree I / Bac+4

Description du poste

Position description

Business unit: Operations, Data & IT - Operations, Client Servicing & Reporting

Job title: Middle Office Oversight Officer F/M

Contract type: Permanent

Candriam is a global multi-specialist asset manager and a recognized pioneer and leader in sustainable investment. For more than 25 years, Candriam has offered innovative and diversified investment solutions across many asset classes including fixed income, equities, absolute return, asset allocation and illiquid assets.

As a Responsible Employer, Equal Employment Opportunity is crucial to Candriam. We are committed to building the best global team that represents a variety of backgrounds, perspectives, and skills. We provide an inclusive work environment and support wellbeing and work-life balance.

Mission

The Middle Office Oversight Officer will support the Head of Middle Office in managing the hybrid operating model, where most of middle office functions are outsourced while others remain in-house. A key feature of this model is that the outsourced provider operates directly on the same core systems and tools as the asset management firm. The Oversight Officer is responsible for day-to-day monitoring and controls within these shared platforms, ensuring outsourced activities are performed accurately, on time, and in compliance with regulatory and client requirements. The role also serves as the first point of operational coordination between internal stakeholders and the outsourced provider, while providing support for the in-house front to back activities and acting as a backup resource for retained functions when required.

Responsibilities

• Oversight & Monitoring in Shared Systems
• Monitor outsourced activities directly within shared systems (Aladdin from Blackrock) ensuring accuracy, completeness, and timeliness of processes.
• Review system outputs escalating exceptions and discrepancies.
• Track and follow up on operational issues logged in the system, ensuring timely resolution by the provider.
• Analyse system release notes and coordinate with the outsourcer to ensure proper change management is followed — including impact assessment and communication of changes to stakeholders.
• Stay up to date with all relevant system documentation, user guides, and online training, applying knowledge to strengthen oversight and ensure effective use of evolving system functionalities.
• Maintain oversight dashboards and controls, providing visibility to the Head of Middle Office.
• Coordination & Communication
• Act as the first line of contact for operational queries between internal teams and the outsourced provider.
• Facilitate clear and timely communication on system issues, process changes, and escalations.
• Prepare inputs for governance meetings with the provider, including incident logs, SLA performance, and KPI tracking.
• Support the Head of Middle Office in preparing management reports, client due diligence responses, and regulatory information requests.
• Support of Retained In-House Functions
• Assist with portfolio operational setup in the shared systems, ensuring accurate onboarding of mandates/funds.
• Provide operational support for insurance mandates, including restrictions monitoring, data validation, and reporting.
• Act as a backup for retained functions (portfolio setup, operational proxy voting, insurance mandates) to ensure continuity of service during absences or peak activity periods.
• Risk & Control
• Maintain oversight documentation, including control checklists, monitoring procedures, and exception logs within the systems.
• Identify operational risks or weaknesses in the shared system environment, escalating to the Head of Middle Office.
• Contribute to internal audits

Profile

• Good knowledge of investment operations, middle office, or fund administration.
• Hands‑on experience working with Middle office tools.
• Understanding of the trade lifecycle and core middle office processes across asset classes including listed and OTC Derivatives.
• Familiarity with portfolio onboarding, operational proxy voting, or insurance mandates is desirable.
• Awareness of regulatory frameworks (UCITS, AIFMD, MiFID II, EMIR).
• Strong data management and Excel/reporting skills or BI Tools.
• Detail‑oriented, with a strong focus on accuracy and control in system‑based oversight.
• Excellent organizational skills, with ability to monitor multiple outsourced activities in parallel.
• Strong interpersonal and communication skills, capable of coordinating between in‑house teams and outsourcers.
• Proactive, accountable, and solutions‑driven mindset.
• Flexible and reliable, able to step in as a backup for retained middle office functions when needed.
• Fluent in French and English

Candidate Criteria

Education

Master's Degree I / Bac+4

Minimum Level Of Experience Required

2-5 years

Languages

• French (C1 - Fluent)
• English (C1 - Fluent)