Manager Strategic Operations CMSO EMEA

Biopharma Asia; Diegem; Remote; EUR 81,000 - 141,000; Full time

Benefits offered by this job

Annual bonus

Vacation days

Parental leave

Bereavement leave

Well‑being reimbursement

Job summary

Johnson & Johnson in Diegem, Belgium, seeks a Strategic Support professional to advance CMSO-driven initiatives across the MedTech EP organization. You will translate physician insights and market dynamics into actionable plans that shape product strategy, advisory boards, and external partnerships.

The role requires a strong clinical background, executive presence, and the ability to connect internal teams with external stakeholders while aligning with corporate objectives.

Qualifications

• Alliances and collaboration across functions.
• Strategic planning and business forecasting.
• Executive-level communication and leadership support.
• Cross‑functional alignment and project governance.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Partner with the Regional CMSO to shape, prioritize, and advance strategic initiatives across the global EP organization.
• Translate Medical Office priorities into clear action plans, timelines, stakeholder responsibilities, and follow‑through mechanisms.
• Provide strategic counsel on clinical matters, offering insights based on interactions with practitioners engaged
• Lead preparation for executive discussions, leadership meetings, business reviews, and strategic decision‑making forums.
• Maintain visibility across key Regional CMSO commitments and ensure progress against high‑priority businessobjectives.
• Lead strategic pre‑planning for Regional CMSO leadership meetings at key conferences, including definingobjectives, prioritizing engagement opportunities, and aligning internal stakeholders.
• Support Regional CMSO‑related senior leadership meetings for priority physicians, academic partners, and strategic accounts.
• Coordinate follow‑up and follow‑through after conference engagements to ensure insights, commitments, and next steps are captured and acted upon.
• Develop and support social media and executive communication content related to Regional CMSO conference presence, where appropriate.
• Partner with Professional Education, U.S. Commercial Marketing, Scientific Affairs, Medical Affairs, and other internal teams to align podium strategy, faculty participation, sponsored sessions, live cases, and other conference activities involving J&J MedTech J speakers or physician partners.
• Lead the strategy, planning, execution, and report‑out process for U.S. Scientific Advisory Boards, Global Scientific Advisory Boards, and Emerging Leaders Advisory Boards.
• Partner with cross‑functional stakeholders to define advisory boardobjectives, discussion topics, physician participation strategy, and leadership alignment.
• Ensure advisory board outputs are synthesized into clear themes, actionable recommendations, and leadership‑ready insights.
• Track longitudinal themes across advisory boards and ensure physician feedback informs product, portfolio, evidence generation, business development, and commercial strategy discussions.
• Filter field visit and engagement requests to in‑scope Regional CMSO engagements.
• Develop strategic pre‑planning materials for Regional CMSO field visits, including physician background, account context, meetingobjectives, and desired outcomes.
• Ensure follow‑up and follow‑through after field engagements in partnership with Physician Partnerships, MSLs, field leadership, and relevant internal functions.
• Maintain visibility into priority physician relationships, engagement cadence, and strategic touchpoints.
• Build andmaintaintrackers or other tools that support physician engagement planning, follow‑up, and cross-functional visibility.
• Work across internal departments to ensure actions from the Office of the Regional CMSO are communicated, owned, and completed.
• Serve as a connector across Medical Affairs, Scientific Affairs, R&D, GSM, Professional Education, U.S. Commercial Marketing, Business Development, Clinical Affairs, and field leadership.
• Help identify gaps, risks, duplicative work, or delayed engagement where Regional CMSO input is needed earlier in the process.
• Support consistent communication between the Regional CMSO and key internal stakeholders to drive alignment, accountability, andtimelyexecution.
• Support Regional CMSO participation in business development meetings, diligence discussions, and external partnership conversations.
• Prepare background materials, meetingobjectives, physician perspective summaries, and recommended follow‑up actions for BD‑related discussions.
• Partner with internal stakeholders to ensure clinical, scientific, and physician insights are incorporated into strategic opportunity assessments.
• Partner with the MSL organization to supportappropriate triage, preparation, and follow‑up for Regional CMSO‑related physician engagements.
• Help define how MSL insights, field observations, and physician feedback can beleveragedto inform CMSO strategy and organizational priorities.
• Promote coordinated, compliant, and purposeful engagement with physicians and internal partners.

Skills

Alliance Formation

Business Communications

Business Planning

Coaching

Cross‑Functional Collaboration

Data Reporting

Financial Forecasting

Operational Excellence

Performance Measurement

Problem Solving

Process Improvements

Regulatory Environment

Stakeholder Engagement

Strategic Analysis

Strategic Change

Strategic Thinking

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Belgium R-108233, France R-108235, Germany R-108234, Italy R-108236, Switzerland R-106429

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Job Function:

Strategy & Corporate Development

Job Sub Function:

Strategic Planning

Job Category:

Professional

All Job Posting Locations:

Diegem, Flemish Brabant, Belgium

Job Description:

The Strategic Support,Office of the Chief Medical & Scientific Officer (CMSO), serves as a strategic partner to the Regional CMSO by advancing high-priority initiatives that strengthen physician engagement, scientific strategy, and cross-functional alignment across J&J MedTech Electrophysiology. This role helps translate physician insights, market dynamics, and business priorities into actionable plans that support product strategy, advisory board outputs, business development discussions, conference engagement, and external physician partnerships.

The successful candidate willrequire a strong clinical background with a deep understanding of daily healthcare operations, lab procedures, and shouldoperate with strong executive presence, sound judgment, and the ability to connect internal teams, external stakeholders, and strategic priorities. This individual will ensure Regional CMSO engagements are purposeful, well-prepared, followed through, and aligned to broader J&J MedTech EPorganizationalobjectives.

Strategic Partnership & Advising

• Partner with the Regional CMSO to shape, prioritize, and advance strategic initiatives across the global EP organization.
• Translate Medical Office priorities into clear action plans, timelines, stakeholder responsibilities, and follow-through mechanisms.
• Provide strategic counsel on clinical matters, offering insights based on interactions with practitioners engaged
• Lead preparation for executive discussions, leadership meetings, business reviews, and strategic decision‑making forums.
• Maintain visibility across key Regional CMSO commitments and ensure progress against high-priority businessobjectives.

Conference Strategy and Leadership Engagement

• Lead strategic pre‑planning for Regional CMSO leadership meetings at key conferences, including definingobjectives, prioritizing engagement opportunities, and aligning internal stakeholders.
• Support Regional CMSO‑related senior leadership meetings for priority physicians, academic partners, and strategic accounts.
• Coordinate follow‑up and follow‑through after conference engagements to ensure insights, commitments, and next steps are captured and acted upon.
• Develop and support social media and executive communication content related to Regional CMSO conference presence, where appropriate.
• Partner with Professional Education, U.S. Commercial Marketing, Scientific Affairs, Medical Affairs, and other internal teams to align podium strategy, faculty participation, sponsored sessions, live cases, and other conference activities involving J&J MedTech J speakers or physician partners.

Advisory Board Strategy and Insight Translation

• Lead the strategy, planning, execution, and report‑out process for U.S. Scientific Advisory Boards, Global Scientific Advisory Boards, and Emerging Leaders Advisory Boards.
• Partner with cross‑functional stakeholders to define advisory boardobjectives, discussion topics, physician participation strategy, and leadership alignment.
• Ensure advisory board outputs are synthesized into clear themes, actionable recommendations, and leadership‑ready insights.
• Track longitudinal themes across advisory boards and ensure physician feedback informs product, portfolio, evidence generation, business development, and commercial strategy discussions.

Field Visit and Physician Engagement Strategy

• Filter field visit and engagement requests to in‑scope Regional CMSO engagements.
• Develop strategic pre‑planning materials for Regional CMSO field visits, including physician background, account context, meetingobjectives, and desired outcomes.
• Ensure follow‑up and follow‑through after field engagements in partnership with Physician Partnerships, MSLs, field leadership, and relevant internal functions.
• Maintain visibility into priority physician relationships, engagement cadence, and strategic touchpoints.
• Build andmaintaintrackers or other tools that support physician engagement planning, follow‑up, and cross‑functional visibility.

Cross‑Functional Alignment and Internal Follow‑Through

• Work across internal departments to ensure actions from the Office of the Regional CMSO are communicated, owned, and completed.
• Serve as a connector across Medical Affairs, Scientific Affairs, R&D, GSM, Professional Education, U.S. Commercial Marketing, Business Development, Clinical Affairs, and field leadership.
• Help identify gaps, risks, duplicative work, or delayed engagement where Regional CMSO input is needed earlier in the process.
• Support consistent communication between the Regional CMSO and key internal stakeholders to drive alignment, accountability, andtimelyexecution.

Business Development and Strategic Opportunity Support

• Support Regional CMSO participation in business development meetings, diligence discussions, and external partnership conversations.
• Prepare background materials, meetingobjectives, physician perspective summaries, and recommended follow‑up actions for BD‑related discussions.
• Partner with internal stakeholders to ensure clinical, scientific, and physician insights are incorporated into strategic opportunity assessments.

MSL Alignment and Scientific Engagement Support

• Partner with the MSL organization to supportappropriate triage, preparation, and follow‑up for Regional CMSO‑related physician engagements.
• Help define how MSL insights, field observations, and physician feedback can beleveragedto inform CMSO strategy and organizational priorities.
• Promote coordinated, compliant, and purposeful engagement with physicians and internal partners.

Preferred Skills:

Alliance Formation, Business Communications, Business Planning, Coaching, Cross‑Functional Collaboration, Data Reporting, Financial Forecasting, Operational Excellence, Performance Measurement, Problem Solving, Process Improvements, Regulatory Environment, Stakeholder Engagement, Strategic Analysis, Strategic Change, Strategic Thinking

The anticipated base pay range for this position is:

€81,400.00 - €140,530.00

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well‑being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well‑being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.