Lead System Engineer - Hands-On Tech & Team Leadership

In4Matic; Genk; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Key technical leadership position

Hybrid work model with office days

Exposure to diverse tech environment

Job summary

In4Matic is seeking an experienced Lead System Engineer in Genk, Belgium. You will lead and coach a team of eight System Engineers while staying hands-on with IT infrastructure, security and customer projects.

The role emphasizes technical leadership, introducing new technologies and improving service quality with roughly 70% hands-on work and 30% people leadership, in a hybrid schedule with office days and customer visits.

Qualifications

• Senior System Engineer with solid hands-on experience in IT infrastructure, networking, systems administration and cybersecurity.
• Proven leadership experience: ability to mentor and coordinate engineers and motivate a team.
• Broad technical expertise: comfortable with Microsoft environments, cloud technologies, networking, hardware and security solutions.
• Security-minded: strong cybersecurity knowledge; SonicWall experience is an advantage but not required.
• Hands-on mentality: enjoys solving technical problems and supports the team and customers as needed.
• Strong people skills: communicates clearly, fosters collaboration and a positive work culture.
• Commercial awareness: understands customer needs and translates tech into business solutions.
• Innovation-driven: keeps up with tech developments and shares insights with colleagues.
• Languages: Fluent Dutch essential; basic French helpful for French-speaking customers.

Responsibilities

• Lead, coach and support a team of 8 System Engineers.
• Act as the team's technical reference point for complex infrastructure and security challenges.
• Encourage knowledge sharing, collaboration and a positive team culture.
• Introduce new technologies, best practices and innovative IT solutions.
• Support colleagues in practical solutions to technical and operational challenges.
• Focus on people leadership and technical guidance; dispatcher handles scheduling.
• Remain actively involved in IT installations, configurations, maintenance and troubleshooting.
• Work across servers, networking, Microsoft 365, cloud solutions, workstations, printing and POS systems.
• Implement and maintain secure IT environments, including firewalls, network security and cybersecurity solutions.
• Take ownership of complex technical issues and support the team when needed.
• Identify opportunities to improve infrastructure performance, reliability and security.
• Act as a trusted technical advisor for customers.
• Analyse existing IT environments and proactively recommend improvements or additional solutions.
• Combine technical expertise with a commercial mindset to identify customer needs and opportunities.
• Support technical implementations and ensure high-quality service delivery.
• Build strong, long-term customer relationships through clear communication and practical advice.

Job description

In4Matic is seeking an experienced Lead System Engineer in Genk, Belgium. You will lead and coach a team of eight System Engineers while staying hands-on with IT infrastructure, security and customer projects.

The role emphasizes technical leadership, introducing new technologies and improving service quality with roughly 70% hands-on work and 30% people leadership, in a hybrid schedule with office days and customer visits.