Lead Baker & CDP — Bakery Operations & Training

Royal Caribbean Group; Belgique; Sur place; EUR 56 000 - 78 000; Plein temps

Résumé du poste

Royal Caribbean Group is seeking an experienced CDP Baker to lead the Bakery Shop operations on board, ensuring daily production, quality, and presentation meet our standards. You will coach and evaluate staff with the Head Baker, manage forecasts, and maintain strict adherence to USPH rules.

The role requires strong management, communication, and problem-solving abilities, with a focus on guest satisfaction and cost efficiency.

Qualifications

• Minimum of two years' experience as a CDP Baker in upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred).
• A culinary school degree is required.
• Very strong management skills in a multicultural and dynamic environment.
• Very strong communication, problem solving, and interpersonal skills.
• Superior customer service, teambuilding, and conflict resolution skills.
• Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
• Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
• Intermediate computer software skills required.
• Possess a good understanding of basic accounting principles such as numbering flow, Debits/Credits, adjusting entries and corrections.
• Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office

Responsabilités

• Ensure smooth operation and control of Bakery Shop and daily production according to company policies.
• Direct, coach, support, supervise, and evaluate staff with Head Baker.
• Oversee production, quality, and presentation of bread for daily menus.
• Prepare production forecasts and record leftovers to minimize wastage and control costs.
• Supervise bread display setup in buffets.
• Ensure compliance with USPH rules and regulations daily.
• Maintain bakery cleanliness per Executive Chef’s schedule and protect equipment.
• Prepare bakery for USPH inspections by ship management or inspectors.
• Coordinate requisition and transport of items from main stores to bakery shop.
• Ensure recipes/master list and yields meet company standards.
• Produce daily production recap.
• Ensure bakery staff arrive on time in proper uniforms.
• Understand Time and Attendance procedures and work schedules.
• Attend meetings and training as required.
• Accountable for daily production recap and coaching of team.
• Perform other related duties as assigned by supervisor or management

Connaissances

Management skills

Communication skills

Problem solving

Interpersonal skills

Customer service

Team building

Conflict resolution

Planning skills

Reporting skills

Formation

Culinary school degree

Description du poste

Royal Caribbean Group is seeking an experienced CDP Baker to lead the Bakery Shop operations on board, ensuring daily production, quality, and presentation meet our standards. You will coach and evaluate staff with the Head Baker, manage forecasts, and maintain strict adherence to USPH rules.

The role requires strong management, communication, and problem-solving abilities, with a focus on guest satisfaction and cost efficiency.