Lab Supply Operations Specialist

Avantor Sciences; Eigenbrakel; Sur place; EUR 42 000 - 62 000; Plein temps

Résumé du poste

Avantor Sciences is seeking a Cross-Stream Operations SME to ensure continuity and efficiency across Order Administration, Inventory Management, Scan, and Replenishment. You will act as the single point of contact, overseeing end-to-end order lifecycle, monitoring stock levels, and supporting replenishment to keep laboratory operations flowing.

The role blends data management, problem solving, and cross-team coordination.

Qualifications

• Experience or good understanding of Order Management and inventory processes.
• Knowledge of SAP / Ariba and MS Office (Excel).
• Attention to detail and strong organizational skills.
• Ability to manage priorities in a fast-paced environment and comfortable switching between operational tasks.
• Willingness to work across different operational posts.

Responsabilités

• Drive the day-to-day order management process.
• Support the coordination of laboratory orders and goods reception.
• Support accurate inventory levels, ensuring timely replenishment at Points of Use, and supporting smooth, compliant, and efficient lab operations.
• Support our internal focus on safety.
• Monitor supplier confirmations and delivery dates.
• Communicate order status, delays, process updates or issues clearly to internal requesters.
• Support the team manager with the addition of SKUs to our automatic order management system.
• Discuss the addition with the internal requesters.
• Support basic warehouse activities (storage, organization, housekeeping).
• Create replenishment requests in SAP / Ariba.
• Ensure inventory master data accuracy.

Connaissances

Order management

Inventory processes

Attention to detail

Prioritization

Cross-post versatility

Outils

SAP Ariba

MS Excel

Description du poste

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

The Opportunity

This hybrid role ensures the continuity, reliability, and efficiency of laboratory operations across multiple operational streams. Acting as the single point of contact and subject matter expert, the Cross-Stream Operations SME is trained across all Order Administration, Inventory Management, Scan, and Replenishment activities. The position plays a critical role in securing material availability for research laboratories by managing the end-to-end order lifecycle, monitoring stock levels at Points of Use, and supporting replenishment processes. By maintaining a comprehensive, cross-stream view of operations, the role ensures seamless coordination, rapid issue resolution, and consistent service delivery across all activities. Due to the criticality and complexity of order flows, approximately 50% of the role focuses on Order Administration, with the remaining time dedicated to data management, problem solving, communication and supporting the day-to‑day order management when required. The role requires versatility, adaptability, and strong coordination to support different operational needs and ensure service continuity. Depending on the assignment, the scope may include chemistry‑related products (chemicals, solvents, reagents), biological materials, and laboratory consumables, with flexibility to support additional categories when required.

Main Mission

• Drive the day-to-day order management process
• Support the coordination of laboratory orders and goods reception
• Support accurate inventory levels, ensuring timely replenishment at Points of Use, and supporting smooth, compliant, and efficient lab operations
• Support our internal focus on safety

Key Responsibilities

• Order Administration & Goods Reception (≈ 50%)
• Support the upkeep of order related master data in different systems (Inventory manager, excel, Revvity,…)
• Support back‑up for the full order cycle for laboratory materials: order entry, follow‑up, reception, and invoicing.
• Support order issues and coordinate resolutions
• Monitor supplier confirmations and delivery dates.
• Communicate order status, delays, process updates or issues clearly to internal requesters.
• Support the team manager with the addition of SKUs to our automatic order management system.
• Discuss the addition with the internal requesters.
• Support basic warehouse activities (storage, organization, housekeeping).
• Scan, Inventory Management & Replenishment Support the coordination of timely replenishment of consumables, reagents, and solvents.
• Create replenishment requests in SAP / Ariba.
• Support the coordination of the upkeep of our point of uses and stock areas, making sure they are organized, clean, and up to date.
• Ensure inventory master data accuracy.
• Support colleagues to ensure operational continuity during absences or peak activity.

Required Skills & Experience

• Experience or good understanding of Order Management and inventory processes.
• Knowledge of SAP / Ariba and MS Office (Excel).
• Attention to detail and strong organizational skills.
• Ability to manage priorities in a fast‑paced environment and comfortable switching between operational tasks.
• Willingness to work across different operational posts.

Soft Skills & Behaviors

• Polyvalent and flexible mindset.
• Service and customer‑oriented approach.
• Clear and professional communication.
• Team spirit and reliability.
• Hands‑on attitude and problem‑solving mindset.
• Respect for quality, safety, and compliance procedures.
• Building trust with lab users and operational partners.
• Acting as the reference person for cross‑stream knowledge and training support.

Problem‑Solving & Decision‑Making Skills

• Continuous Improvement Mindset.

Languages

French: required English: Intermediate / professional understanding

Additional Information

• Full-time, on‑site position based at UCB Pharma Braine-l'Alleud.
• Working schedule: Monday to Friday.
• The role requires flexibility to support different teams and activities according to operational needs.
• Primary focus on Order Administration, with active contribution to Scan, Inventory, and Replenishment to ensure continuity of laboratory operations.

Disclaimer

Disclaimer: The above statements are intended to describe the ... Service Delivery, Billing, Updates, MS Office Suite, Storage, Physical inventory, Delivery, SME, Prioritize Workload, Problem Management, Decision Making, Problem Management, Operational Tasks, Coordination, Communication, Peer support, Health & Safety, Organization Skills, Data Accuracy, Process Management, Order Status, Flexibility, Operations, Full Life Cycle, Managing orders, Team support, Manage data, Solvents, Engagement, Management system, Order Entry, Attention to detail, Communication, Consistent, Practicality, Stocks, Master Data, Storage, SAP Ariba, Laboratory Work, Research, Acting, Training Support, Building Trust, Coordination, Adaptability, Consumables, Housekeeping, Flexibility, Customer Oriented, VOS, Reception, Respect For Others, Compliance, Chemicals, Adaptability, Fast Pace, Service Continuity, MS Excel, Organization Skills, Service, Inventory Control, Management, Managing end to end, Problem Management.