Klantenservice & Verkoopondersteuning Adviseur

AGO JOBS&HR; Hasselt; Sur place; EUR 26 000 - 34 000; Plein temps

Résumé du poste

AGO JOBS&HR in Hasselt, Belgium is looking for a Customer Service Advisor who acts as a key link between customers, sales agents and internal teams in the Benelux. You are the first point of contact for customers and provide commercial and administrative support to the sales agents.

You combine customer interaction, commercial support and administrative follow-up to ensure that questions and requests are handled quickly and professionally.

Qualifications

• Experience in customer service and sales support.
• Proactive in administratieve opvolging en communicatie.
• Comfortable werken met digitale tools en systemen.

Responsabilités

• Provide commercial support to sales agents in Belgium and the Netherlands.
• Answer customer inquiries via email and phone.
• Prepare quotes and follow up with the sales agent.
• Develop customer proposals based on plan schemes.
• Manage general mailboxes and ensure proper follow-up.
• Think proactively with customers to find suitable solutions.
• Assist customers with product information and commercial questions.
• Work smoothly with digital tools and systems.
• Contribute to efficient and customer-oriented service.

Connaissances

Customer service

Sales support

Administrative support

Outils

CRM

Email systems

Description du poste

AGO JOBS&HR in Hasselt, Belgium is looking for a Customer Service Advisor who acts as a key link between customers, sales agents and internal teams in the Benelux. You are the first point of contact for customers and provide commercial and administrative support to the sales agents.

You combine customer interaction, commercial support and administrative follow-up to ensure that questions and requests are handled quickly and professionally.