Key account manager

Zymofix; Gent; Sur place; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health insurance

Career development opportunities

Résumé du poste

Zymofix is seeking a technically strong Key Account Manager in Belgium to drive day-to-day relationships with strategic accounts and to coordinate with R&D and production teams. You will translate requirements into scopes of work for clients and stakeholders, and you will work closely with the CEO and business development manager as the commercial counterpart.

This role also supports the broader business development, sales, and marketing efforts as Zymofix scales, with travel to international

Qualifications

• MSc or PhD in bioscience engineering, biotechnology, microbiology, (bio-)process engineering, agronomy, or related technical discipline.
• 2–6 years of experience in project management, technical account management, stakeholder- or customer-facing roles, applications development, bioprocess development, or similar.

Responsabilités

• Act as the day-to-day operational commercial counterpart for our largest customers, working alongside the CEO and business development manager.
• Be a direct point of contact for customers at all levels of seniority, translating requirements into scopes of work for Zymofix, clients, and stakeholders.
• Track and coordinate internal technical delivery.
• Anticipate customers' requirements and prepare internal processes to respond to customer issues.
• Maintain and extend the commercial documentation.
• Support the commercial team through the full sales pipeline: outreach, technical due diligence, and answering technical questions.
• Contribute to proposals, costings, and technical sections of offers.
• Maintain competitor and market intelligence.
• Represent Zymofix at trade shows, conferences, and client meetings in Europe and abroad.

Connaissances

Project management

Technical account management

Stakeholder management

Biotech knowledge

Written and spoken English

International travel readiness

Formation

MSc or PhD in bioscience engineering/biotechnology/microbiology/related

2–6 years in related roles

Outils

CRM software

MS Office

Description du poste

Zymofix is a dynamic and innovative startup dedicated to fostering sustainable and circular agriculture. We specialize in creating innovative, effective, and economically viable microbial products designed to reduce farmers' reliance on agrochemicals while maintaining high levels of productivity. Positioned at the forefront of innovative and sustainable agriculture, we are committed to delivering cutting-edge solutions that empower farmers to cultivate healthy products and enhance their yields without resorting to chemical fertilizers.

We are looking for a technically strong Key Account Manager to drive the day-to-day relationship with Zymofix's key, strategic accounts. The selected candidate will have a background in science and/or engineering, allowing them to align and coordinate the work of our R&D and production teams.

You are the direct point of contact for our largest customers at all levels of seniority, translating requirements, specifications, and timelines into scopes of work for Zymofix, clients, and stakeholders. You work closely with the CEO and business development manager as the day-to-day operational commercial counterpart for these accounts.

A secondary responsibility is supporting the wider business development, sales, and marketing efforts as Zymofix scales.

Key Responsibilities:

• Act as the day-to-day operational commercial counterpart for our largest customers, working alongside the CEO and business development manager.
• Be a direct point of contact for customers at all levels of seniority, translating requirements, specifications, and timelines into scopes of work for Zymofix, clients, and stakeholders.
• Track and coordinate internal technical delivery.
• Anticipate customers' requirements and prepare internal processes to respond to customer issues.
• Maintain and extend the commercial documentation.
• Support the commercial team through the full sales pipeline: outreach, technical due diligence, and answering technical questions.
• Contribute to proposals, costings, and technical sections of offers.
• Maintain competitor and market intelligence.
• Represent Zymofix at trade shows, conferences, and client meetings in Europe and abroad.

Qualifications:

• MSc or PhD in bioscience engineering, biotechnology, microbiology, (bio-)process engineering, agronomy, or a related technical discipline.
• 2–6 years of experience in project management, technical account management, stakeholder- or customer-facing roles, applications development, bioprocess development, or similar; CDMO/CMO experience is highly valued.
• Demonstratable history building relationships and communicating comfortably and constructively with stakeholders at all levels of seniority. Candidates from a technical background who can thrive in a customer-facing position are welcome.
• Technical understanding of microbiology and/or industrial bioprocessing; familiarity with microbial ag-inputs (biocontrol, biostimulants, biofertilizers) is an advantage.
• Demonstrated ability to run projects across functions without formal authority: planning, chasing, documenting, and closing loops.
• Comfortable working in a fast-moving scale-up where the scope is under development and processes are being built.
• Excellent written and spoken English, with experience presenting at conferences and/or online.
• Willingness to travel internationally
• Strong cultural fit within a multicultural, English-speaking environment

We offer

• Competitive salary commensurate with experience.
• Opportunity to work in a dynamic startup environment with a talented and passionate team.
• Health insurance and other benefits package.
• Growth and career development opportunities within the company.

Zymofix is an equal opportunity employer and values diversity in the workplace. We encourage applications from individuals of all backgrounds and experiences.