Junior Web Moderator

Hospitaliti; Brussel; Sur place; EUR 32 000 - 42 000; Plein temps

Résumé du poste

Warwick Grand-Place Brussels is seeking a Junior Web Moderator to join our Marketing team in Brussels. You will safeguard the quality, consistency and compliance of digital content across the collection, ensuring editorial and legal standards are met on hotel websites and distribution platforms.

You will collaborate with the Global Director of Brand & Digital Marketing and the international team, auditing content, optimizing structure for SEO/AI tools, and coordinating localization with local

Qualifications

• Degree in Marketing, Digital Marketing, Communications, Hospitality Management or related field.
• Experience with one or more CMS platforms (WordPress or equivalent) and web analytics tools.
• Excellent attention to detail, rigor, and strong editorial and legal compliance.

Responsabilités

• Moderate, review and approve all content published on the collection's hotel websites prior to going live.
• Ensure compliance with editorial guidelines, brand standards, legal requirements and accessibility norms.
• Coordinate translations and localization across markets and languages.

Connaissances

Attention to detail

Editorial compliance

Analytical skills

Coordination skills

Interpersonal skills

Formation

Marketing degree

Outils

WordPress

Google Analytics

Google Search Console

Description du poste

Warwick Grand-Place Brussels is hiring through Hosco in Brussels.AboutWarwickHotelsandResortsWarwickHotelsandResortsisaninternationalcollectionofmorethan40independent,luxuryhotelslocatedinmajorcitiesaroundtheworld.WearelookingforaJuniorWebModeratortojoinourMarketingteamandsafeguardthequality,consistencyandcomplianceofdigitalcontentacrosstheentirecollection,ineverymarketandoneveryplatform.TheroleBasedinourBrusselsoffice,youwillworkinclose,directcollaborationwiththeGlobalDirectorofBrand&DigitalMarketingandthewiderinternationalMarketingteam,toensuretheconsistency,qualityandvisibilityofdigitalcontentacrossourhotels'distributionandbookingplatforms.Asthecentralpointofcontactforcontentmoderationgroup-wide,youwillsafeguardthebrand'sonlineimage,editorialandlegalcompliance,anduserexperienceacrossallofthecollection'swebsites.Thisroleoffersanexcellentopportunitytoworkattheheartofinternationalhoteldigitalmarketing,onlinedistributionplatforms,andcontentoptimizationforsearchenginesandAI-poweredtools.

Key responsibilities

CollectionknowledgeDevelopadin-depthunderstandingofthehotelsinthecollection,theirpositioninganduniquefeatures.Becomefullyfamiliarwiththegroup'sbrandstandardsanddigitalecosystem.DigitalcontentauditsConductdetailedauditsofcontentacrosstheofficialwebsite,bookingengine,OTAs(Booking.com,Expedia,etc.),GoogleBusinessProfile,B2B/MICEplatforms(Cvent)andotherpartnerplatforms.ContentharmonizationandupdatesEnsureconsistencyofinformationacrossplatforms:hoteldescriptions,roomcategoriesandnames,amenitiesandservices,visualcontentandphotolibraries,editorialtoneandbrandimage.Identifygaps,outdatedcontentormissinginformation.Continuouslyupdateandoptimizecontent.SearchengineandAImodel(LLM)optimizationOptimizecontentstructureandmarkup(structureddata,schema.org,llms.txtfiles,FAQcontent,etc.)tomaximizevisibilityandaccuracyacrosssearchenginesandgenerativeAItools(ChatGPT,Perplexity,GoogleAIOverviews,Gemini,Copilot,etc.).Regularlyaudithowthecollection'shotelsarerepresentedinAI-generatedanswers,identifygapsorinaccurateinformation,andcoordinatecorrections.SupporttheimprovementofqualityandstandardizationofhoteldatatohelpAIsystemsinterpretitcorrectly.MonitoringandcontinuousimprovementingenerativeAIActivelytrackthefast-movingevolutionoflargelanguagemodels(LLMs)andAI-poweredsearchtools,alongwithemergingbestpractices(GEO—GenerativeEngineOptimization,AEO—AnswerEngineOptimization).Translatethisongoingmonitoringintoconcreterecommendationsandcontinuouslyadjustcontentstrategyasalgorithmsandtoolsevolve.SharelearningsandbestpracticeswiththeMarketingteamandotherstakeholdersacrossthegroup.Liaisonwiththecollection'shotelsActasthemainpointofcontactforthehotelproperties'localteamsforthecollection,validationandregularupdatingoftheircontent(information,photos,offers,events).Maintainregularfollow-upwitheachpropertytoensureresponsiveness,reliabilityandfreshnessofcontentacrossallplatforms.ContentmoderationandqualitycontrolModerate,reviewandapproveallcontentpublishedonthecollection'shotelwebsitespriortogoinglive.Ensurecompliancewitheditorialguidelines,brandstandards,legalrequirementsandaccessibilitynormsacrossallplatforms.Flaginappropriate,non-compliantorat-riskcontentandcoordinatepromptcorrections.Technicalandcross-functionalcoordinationWorkwithIT/webdevelopmentteams,hotelpropertiesandexternalagenciestoresolvetechnicalissues(brokenlinks,outdatedpages,faultyforms).Coordinatetranslationandlocalizationofcontentacrossthecollection'smarketsandlanguages.Manageapublishingcalendarandprioritizeupdaterequestscomingfromindividualproperties.Monitoring,reportingandcontinuousimprovementProvideregularreportingoncontentquality,complianceandperformance(KPIs,dashboards).Staycurrentonbestpracticesincontentmoderation,SEOanduserexperience.

Candidateprofile

CandidateprofileDegreeinMarketing,DigitalMarketing,Communications,HospitalityManagementorarelatedfield.Firstexperienceinwebcontentmanagementormoderation,ideallywithinthehospitality,travel,oramulti-siteenvironment.ExperiencewithoneormoreCMSplatforms(WordPressorequivalent)andwebanalyticstools(GoogleAnalytics,SearchConsole).Excellentattentiontodetail,rigor,andastrongsenseofeditorialandlegalcompliance.Genuineinterestinthehospitalityindustryanddigitalenvironments.Stronganalyticalandcoordinationskills,comfortablemanagingmultipleprioritiesacrossamulti-marketenvironment.Proficiencywithdigitalplatformsandcontentmanagementtools.GenuinecuriosityaboutgenerativeAItechnologies(LLMs)andtheirimpactondigitaldiscoverability;willingnesstocontinuouslylearninthisfast-evolvingfield.Excellentinterpersonalandcommunicationskills,comfortableliaisingwithmultiplestakeholders(hotels,internalteams,externalpartners).ExcellentwrittenandspokenFrenchandEnglish;anyadditionallanguageisanasset.Please see the full vacancy for the benefits offered by Warwick Grand-Place Brussels.