Junior Key Account Manager DSO,

Elia Group; Brussel; Hybride; EUR 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Salary package

Insurance

Vacation days

Social fund

iPhone & laptop

Gas and electricity discount

Company car

Employee share plan

Résumé du poste

Elia Belgium, part of Elia Group, is seeking a Junior Key Account Manager DSO in Brussels. You will bridge Elia with distribution system operators, identify needs, and translate them into concrete actions to enable optimal collaboration.

You will drive digitalisation with IT partners to create customer-oriented solutions and support grid connections for distribution customers. You will be the catalyst for innovative connection products, respond to inquiries promptly, and ensure data accuracy

Qualifications

• Customer-oriented approach with ability to translate needs into actions.
• Analytical mindset to evaluate information from multiple sources.
• Ability to organise work independently and set priorities.
• Strong communication with internal and external stakeholders.

Responsabilités

• Bridge Elia with distribution system operators and translate needs into concrete actions.
• Lead digitalisation initiatives and translate challenges into digital solutions.
• Support grid connections design for distribution customers and contribute to new products.
• Provide prompt, customer-oriented responses and maintain accurate information sharing.
• Manage customer data meticulously to keep files up to date.

Connaissances

Customer-oriented

Analytical thinking

Independent worker

Stakeholder communication

Formation

Industrial engineering

Civil engineering

Business engineering

Description du poste

Excited to work for a key Belgian player in the energy landscape?

The Belgian and European energy landscape is in full swing. Did you know that Elia Belgium plays a crucial role in this? As part of Elia Group, a European transmission system operator, Elia Belgium ensures the reliability and sustainability of the electricity supply in our country.

Side-by-side with your talented colleagues, you will play a part in building a sustainable, green and reliable energy infrastructure that stimulates economic growth and reduces our ecological footprint.

Only together can we make the biggest impact possible! We believe in the power of diversity we are convinced that an inclusive and diverse work environment leads to more innovation, creativity and better results.

Junior Key Account Manager DSO

Job Description

Elia is facing an ambitious challenge to facilitate electrification as part of the energy transition. A significant increase in electric consumption is expected, from both customers connected directly to the Elia grid and distribution system operators. Close and constructive collaboration with the distribution system operators in respect of grid development, flexibility and operational exploitation will be essential for the successful achievement of this challenge.

What you can expect?

As the Junior Key Account Manager DSO, you will be part of a dynamic and forward-looking team but also have the chance to make a real difference. You will be given the opportunity to make an impact that transcends the boundaries of various departments. You will combine day-to-day support with independent project activities.

Your responsibilities? You will be given the opportunity to

• build a bridge between Elia and distribution system operators you will identify their needs and work with your colleagues to translate them into concrete actions. Your efforts will pave the way for optimal collaboration between internal and external partners.
• lead the way in digitalisation you will be the catalyst of process innovation and modernisation. You will work with our IT experts to translate business challenges into digital, customer-oriented solutions.
• provide customer-tailored grid connections you will support the DSO and TSO teams responsible for the design and implementation of grid connections for distribution customers. In addition, you will actively contribute to the development of innovative connection and flexibility products in order to respond optimally to customer needs and the evolution of the electricity grid.
• switch quickly and in a customer-oriented manner you will answer customers' questions and concerns promptly by providing advice, taking action or providing accurate information; by doing this, you will contribute directly to their satisfaction.
• apply your smart customer-data management skills you will work meticulously and make sure that all files are kept up to date and that the right information reaches the right colleagues.

Your Profile

• You hold a degree in industrial engineering, civil engineering or business engineering, with an affinity for technical matters.
• You have 2 to 5 years of experience.
• You are fluent in French or Dutch and have a good command of the other language as well as English.
• You are comfortable seeking out the information you need and contacting different departments to obtain it.
• You are able to organize your work independently and set priorities.
• You are able to analyse information from different sources and formulate a proposal based on your analysis.
• You are customer-oriented and able to accurately identify the needs of both internal and external stakeholders and translate them into a simple solution.

Offer

• Salary a competitive salary package, allowance for representation expenses, year-end bonus, double vacation pay, meal vouchers (€10 per working day), eco-vouchers, sport & culture vouchers, bonuses based on individual and group results.
• Insurance group insurance, hospitalisation insurance, ambulant care insurance for the whole family and also personal accident insurance.
• Vacation You will be entitled to 20 vacation days and 5 additional vacation days, 6 local days, 4 exempt days (after 1 year of employment) and up to 5 long-service days (1 day for every 3 years in employment).
• Social fund Year-end vouchers, birth and marriage allowance. We will also cover part of the cost of glasses, a dental prosthesis or similar needs.
• Communication you will be given an iPhone, a phone subscription (for work and private use) and a laptop with internet reimbursement.
• Discounts you will enjoy a 30% discount on your gas and electricity bill.
• Mobility we will offer you a company car and public transport or a mobility budget.
• Elia shares Elia will give you the opportunity to subscribe to shares with a discount of 16.66% on the average share price.

Location

Keizerslaan 20, 1000 Brussels

This office is easily accessible by public transport, a 5-minute walk from Brussels-Central station.

We also operate a hybrid work policy that allows you to combine working in the office and at home.

There's something electric in the air with this job offer!

In exchange for your work and dedication, you enjoy the following benefits

• A job full of variety with a top employer Elia encourages innovation and collaboration. Within our company you will be at the forefront of the energy transition, and you will have the chance to contribute to ground-breaking technologies designed to accelerate this transition. It is a one-of-a-kind opportunity to further develop your knowledge and skills.
• Focus on personal growth and well-being at work Discover a wide range of professional training and coaching opportunities that are guaranteed to give your personal growth a solid boost. At the same time, as a top employer, we put maximum effort into a positive work culture in which your well-being is central.
• Development opportunities for a challenging career At Elia, we encourage you to seek out and seize new professional opportunities. You will enjoy complete freedom to shape your career on your own terms.
• A diverse team of passionate colleagues Elia puts a high value on diversity and inclusion. You will join a diverse and passionate team that enjoys sharing knowledge and leading the way towards a more sustainable future together.

These are just a few of the benefits that distinguish Elia as a Top Employer. We are convinced that your contribution to our team will be invaluable and look forward to welcoming you soon!