Junior B2B Account Manager — Telecom & ICT (Antwerp)

Orange; Limburg; Sur place; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Commission

Meal vouchers

Company car

Homeworking

Résumé du poste

Orange in Belgium seeks a results-driven sales professional to manage a growing B2B portfolio of Soho and SME clients across Antwerp and Limburg. You will drive revenue growth by cross-selling and upselling Orange telecom and ICT solutions, while building a robust B2B network and nurturing strategic accounts.

You will tailor offers, engage prospects, and ensure high client satisfaction through effective account management and seamless CRM activity.

Qualifications

• Graduate or master degree in sales or marketing or equivalent through experience.
• 1-3 years of experience in a sales-oriented function, retail or preferably in a B2B environment, preferably in telecom selling.
• Sales management (selling techniques, sales pitches, from prospecting to conversion).
• Knowledge of Salesforce CRM suite & MS Office (Word/Excel/PowerPoint).
• Good level of presentation skills.
• Time management.
• Capacity to identify client needs and propose accurate solution.
• Fluent in Dutch and English, knowledge of French is an extra asset.

Responsabilités

• You will be responsible for managing an existing portfolio of clients, including large strategic accounts within the region.
• Building and leveraging a proprietary B2B network to generate new business through alternative methods.
• Contacting prospects, audit/listens actively to their needs, identify the suitable Orange solutions in telecom & ICT and propose the best Orange designed solution out of all products & services that Orange proposes on those markets in Mobile (voice and data, standard solutions), Fix (VDSL, COAX, Fiber). Depending on your knowledge of those products (growing), you propose ICT solutions to your clients/prospects (Cloud Telephony, Security, MDM solutions) and Hardware (devices, fleet management). You generate leads to our partners and affiliates (ex: Orange ICT) when possible on your perimeter.
• Responsible for the increase of commercial activities (X-sell, Up-sell) on your customer portfolio by selling the Orange products and services. You understand their complementary or evolving needs. You evaluate their satisfaction regarding our company products and services. You use your market and product knowledge to make accurate and competitive offers and to maximize customer satisfaction with Orange services.
• You ensure retention of your larger clients in portfolio (ARPU > 200 Eur) through offering offers for connectivity and ICT adapted to their needs.
• Ensure 100% follow-up in due time of all assigned leads/campaigns and keep all tooling systems up-to-date (CRM, order management system) for all relevant clients related activity.
• Responsible for your opportunities identification, prospect onboarding and quality of the signed orders via the provided activation tools.
• Handle autonomously simple acquisitions, retention and contract extension cases. You are coached for the more complex cases or when a deal should be presented to an internal validation meeting.
• Ensure close follow-up in case customers escalated problems such as technical issues, contracts and billing matters.

Connaissances

Dutch language

English language

Sales experience

Presentation skills

Time management

Needs analysis

Formation

Graduate or master's degree in sales/marketing

Outils

Salesforce CRM

MS Office

Description du poste

Orange in Belgium seeks a results-driven sales professional to manage a growing B2B portfolio of Soho and SME clients across Antwerp and Limburg. You will drive revenue growth by cross-selling and upselling Orange telecom and ICT solutions, while building a robust B2B network and nurturing strategic accounts.

You will tailor offers, engage prospects, and ensure high client satisfaction through effective account management and seamless CRM activity.