IT Support Engineer

CLdN; West-Vlaanderen; On-site; EUR 38,000 - 53,000; Full time

Benefits offered by this job

Company car with fuel/charging card

Meal vouchers

Group insurance

Hospitalization insurance

Extra sector-specific leave + RTT days

Flexible working hours

Professional development opportunities

Job summary

CLdN RoRo Agencies NV in Zeebrugge is seeking an IT Support Engineer (CCTV & Access Control) to join our IT team. You will maintain CCTV systems and access control, ensuring security and smooth operations across Belgium and the Netherlands.

You should have 3–5 years’ relevant experience, hands-on knowledge of Genetec or Milestone, and a good understanding of networking and fiber optic cabling. Fluent English is required.

Qualifications

• Fluent in English; other languages are a plus.
• 3–5 years of relevant CCTV and access control experience.
• Familiar with Genetec and/or Milestone platforms.
• Good understanding of hardware supporting these systems.
• Knowledge of fiber optic cabling and basic networking.

Responsibilities

• Ensure continuous operation of CCTV and access control systems across sites.
• Support and deliver CCTV and access control projects from design to implementation.
• Align security infra with business and compliance requirements.
• Manage and support systems across Zeebrugge and Rotterdam locations.
• Collaborate with internal stakeholders and external vendors/contractors.

Skills

Fluent English

3–5 years CCTV/Access Control

Networking basics

Fiber optic cabling

Independent problem solving

Communication with stakeholders

Tools

Genetec

Milestone

Job description

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European competitors. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.

Are you looking for the next step in your career?

To support our continued growth, CLdN RoRo Agencies NV is looking for an IT Support Engineer (CCTV & Access Control) to join our IT team in Zeebrugge. In this role, you will provide support for and help maintain our CCTV and access control systems across our operations in Belgium and the Netherlands, ensuring the security and smooth functioning of our sites.

Your role

• Manage and maintain CCTV systems, including software upgrades, security patching, camera firmware updates and the resolution of technical faults;
• Configure, maintain and support access control systems, including badge readers, barriers, intercom systems and camera integrations;
• Design and implement technical solutions to support terminal expansions and infrastructure developments;
• Develop and implement solutions in response to changes in security policies and operational requirements;
• Monitor system performance and ensure the reliability and availability of CCTV and access control environments;
• Liaise with and oversee third-party vendors and contractors during installations, maintenance activities and project implementations;
• Continuously seek opportunities to improve existing systems, processes and security infrastructure.

Responsibilities

• Ensure the continuous and reliable operation of CCTV and access control systems across the sites under your responsibility;
• Support and deliver new CCTV and access control projects from design through implementation;
• Ensure that security infrastructure remains aligned with business and compliance requirements;
• Manage and support systems across multiple locations, currently including: Zeebrugge, Rotterdam

Your profile

• You are fluent in English. Any additional language is considered an advantage;
• You have 3 to 5 years of relevant experience managing CCTV and access control systems;
• You have knowledge of CCTV and access control platforms; experience with Genetec and/or Milestone is considered a strong asset;
• You have a good understanding of the hardware components that support these systems;
• You have knowledge of fiber optic cabling;
• You possess a basic understanding of networking principles;
• You are capable of independently developing and proposing technical solutions;
• You have a hands-on, problem-solving mindset and take ownership of your responsibilities;
• You have strong communication skills and can effectively collaborate with both internal stakeholders and external partners..

Our offer

• This is a permanent position in a dynamic and fast-paced port environment;
• You will enjoy a varied full-time role with plenty of responsibility and exposure to a wide range of activities;
• We offer a competitive salary ranging from €3,400 to € 4,770 gross per month, depending on your experience, complemented by an attractive package of fringe benefits including meal vouchers, group insurance and hospitalization insurance;
• A company car, including a fuel card or charging card, forms part of the remuneration package;
• In addition to your statutory holiday entitlement, you will benefit from extra sector-specific leave and 6 additional RTT (ADV) days based on full-time employment;
• You will work within a flexible working hours system, sharing responsibility for support coverage and continuity with your colleagues;
• We offer a wide range of opportunities for professional development and career growth within a dynamic and growing organization.