IT Operations & Infrastructure Leader

Indsafri India Private Limited; Belgique; On-site; EUR 120,000 - 180,000; Full time

Job summary

A global technology company is seeking a Head of IT Operations and Infrastructure to ensure reliable and secure IT operations in Belgium. The role includes coordinating between business and IT teams, managing production issues, and driving continuous improvement in operations. Candidates should have a Bachelor's degree in computer science, extensive experience in IT operations, and strong knowledge of IT service management. Excellent English skills, both spoken and written, are required for effective communication.

Qualifications

• Several years of experience in IT operations, infrastructure, or service management.
• Solid knowledge of IT service management and ITIL processes.
• Experience with CI/CD and release management tools.
• Proven experience in working with business users and technical teams.
• Very good English skills (spoken and written).

Responsibilities

• Ensure reliable, secure, and compliant IT operations.
• Coordinate incidents, alerts, escalations, and releases.
• Drive continuous improvement of operational processes.
• Coordinate infrastructure and vendor-related activities.
• Ensure resilience, disaster recovery readiness, and compliance.

Skills

IT service management principles

ITIL processes

System integration

Continuous Improvement

Communication skills

Stakeholder management

Java

Cobol

CI/CD

English proficiency

Education

Bachelor's degree in computer science or a related field

Tools

JIRA

Confluence

Git

Bamboo

Maven

HP ALM

Job description

A global technology company is seeking a Head of IT Operations and Infrastructure to ensure reliable and secure IT operations in Belgium. The role includes coordinating between business and IT teams, managing production issues, and driving continuous improvement in operations. Candidates should have a Bachelor's degree in computer science, extensive experience in IT operations, and strong knowledge of IT service management. Excellent English skills, both spoken and written, are required for effective communication.