IT Continuity E2E Exercise Coordinator

ITS Group Benelux; Brussel; Hybride; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Hospitalization insurance

Group insurance

Dental insurance

20 days statutory paid vacations

Representation fee

Internet fee of €40 per month

Company car or public transport reimbursement

Daily fee of €5.50

Unlimited GSM calls for Belgium

Training plan for certifications

Résumé du poste

ITS Group Benelux is seeking an IT Continuity E2E Exercise Coordinator to support Service Availability and Resilience activities. This role involves coordinating disaster recovery exercises, communicating with stakeholders, and ensuring effective responses to application or datacenter failures.

The ideal candidate will have 3+ years of IT experience and strong knowledge of IT Continuity and Disaster Recovery. If you are ready for a hybrid work environment in Brussels, apply now!

Qualifications

• 3 to 5+ years of relevant IT experience.
• Strong knowledge of IT Continuity and Disaster Recovery.
• Experience in coordinating multiple stakeholders in complex IT environments.

Responsabilités

• Coordinate end-to-end IT Continuity and Disaster Recovery exercises.
• Act as the main contact for internal teams on IT E2E Exercise topics.
• Produce clear reports after each exercise and follow up on improvement actions.

Connaissances

IT Operations

IT Continuity

Disaster Recovery

ITSM

Windows/Linux

ServiceNow

MS Office

Description du poste

About the Job

Great assignments await you with our key account clients in rich and varied environments. Our client, a leading organization in the financial sector, is looking for a IT Continuity E2E Exercise Coordinator to support its Service Availability and Resilience activities. The mission focuses on ensuring the organization’s ability to react effectively to critical application or datacenter failures by preparing, coordinating and following up end-to-end IT Continuity and Disaster Recovery exercises.

Main Responsibilities

• Coordinate end-to-end IT Continuity and Disaster Recovery exercises.
• Act as the main contact for several internal teams on IT E2E Exercise topics.
• Prepare exercises with technical and functional stakeholders.
• Identify applications in scope, validators, risks and mitigation actions.
• Validate readiness of recovery components and continuity documentation.
• Support capacity studies for infrastructure components across datacenters.
• Collect and consolidate required input from internal and group stakeholders.
• Help build and maintain the Master Run Book, consolidating actions from all involved teams.
• Facilitate the execution of DR exercises, including occasional night/weekend interventions.
• Produce clear reports after each exercise and follow up on improvement actions.

Required Experience

• 3 to 5+ years of relevant IT experience.
• Experience in IT Operations, IT Continuity, Disaster Recovery, ITSM, infrastructure or application environments.
• Good understanding of one or more of the following domains:
  • Windows / Linux
  • Mainframe
  • Cloud
  • Application development
  • Databases
  • Middleware
• Experience with ServiceNow and MS Office.
• Ability to coordinate multiple stakeholders in complex IT environments.
• Strong reporting, documentation and follow-up skills.
• Ability to work under pressure and make decisions during critical situations.
• Good communication skills and a proactive mindset.

Languages

• Strong English knowledge is required.
• French and/or Dutch is a strong plus.

Work Setup

• Brussels-based position.
• Hybrid work: 50% on-site and 50% remote.
• Occasional night/weekend participation during DR exercises, around three times per year.

Salary

Salary conforms to experience.

Benefits

• Hospitalization insurance (partner/children included)
• Group insurance
• Dental insurance (partner/children included)
• 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
• 11 days recovery time work 38/40 per year (annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
• Representation fee net per month.
• Internet fee of €40 per month.
• Company car with national fuel card OR Public transport reimbursed OR mobility package.
• Daily fee of €5.50 net/day provided.
• Subscription GSM unlimited calls for Belgium (ITS subscription)
• Training plan (e-learning - certification at ITS charge)