IT Analyst

Keystone Solutions; Brussel Hoofdstad; Hybride; EUR 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangement

Onsite 3 days a week

Résumé du poste

Keystone Solutions is seeking an ICT Analyst for a Gas Flow Management product, embedded at a leading Belgian energy infrastructure client in Brussels. You will join a cross-functional agile team to translate business needs into functional solutions, design test scenarios, support UAT, and collaborate with developers to deliver production-ready features.

The role covers the full lifecycle: onboarding, contracting, demand processing, flow planning, billing, data publication, and B2B messaging

Qualifications

• Experience with UML and BPMN modeling.
• Strong analytical and problem-solving abilities in energy/IT contexts.
• Ability to gather requirements, refine user stories, and support Agile delivery.
• Experience collaborating with developers, testers and product owners in cross-functional teams.

Responsabilités

• Understand customer and business needs and translate them into product evolutions.
• Facilitate workshops to gather requirements and clarify business needs.
• Translate requirements into use cases, activity diagrams, and information models.
• Collaborate with team to refine requirements into user stories and plan sprints.
• Execute functional tests, support UAT, deliver training, and document processes.
• Manage production issues and propose improvements for timely support.
• Engage in Agile ceremonies and contribute to knowledge sharing.

Connaissances

Analytical skills

Cross-functional teamwork

UML & BPMN

SQL

Agile methodologies

Stakeholder management

English fluency

Formation

Degree in computer science, engineering, or business

Outils

Sparx Enterprise Architect

Confluence

Jira

Azure DevOps

Description du poste

Mission Overview:

This is a consultancy mission delivered by Keystone Solutions at a client site. Our client is a leading independent energy infrastructure group headquartered in Belgium, with activities across Europe, the Middle East, and South America. They specialize in gas transmission, storage, and LNG terminalling, and are a key player in the energy transition, transporting natural gas today while preparing infrastructure for hydrogen, biomethane, carbon dioxide, and other low-carbon energy carriers of tomorrow.

As an ICT Analyst for a Gas Flow Management product, you will join a cross-functional agile product team to shape digital solutions that support commercial operations and gas flow planning processes across the client’s energy infrastructure. As a Keystone Solutions consultant, you will play a pivotal role throughout the product lifecycle: gathering business needs, designing functional solutions, creating and executing test scenarios, supporting user acceptance testing, and ensuring effective post-deployment support, while collaborating closely with developers to deliver the best solution for users and customers.

The applications in scope span the full gas flow management lifecycle: customer onboarding, contracting, demand processing, flow planning, network balancing, billing, invoicing, data publication, reporting, and B2B messaging. These processes cover transmission, storage, and terminalling and are used by the client as well as multiple European Transmission System Operators. You will contribute to the continuous improvement and evolution of Gas Flow Management products, ensuring regulatory compliance, enhancing customer-facing capabilities, and preparing the software suite to support emerging energy carriers such as hydrogen and biomethane.

Consultancy Model and Keystone Advantages:

• Consultancy nature of work: Operate as a Keystone Solutions consultant embedded within the client’s teams, combining on-site presence with remote work to co-create solutions and deliver measurable outcomes.
• Dynamic projects: Tackle diverse challenges across the gas flow lifecycle, collaborating with stakeholders from commercial, operations, IT, and regulatory domains on initiatives that impact multiple European operators.
• Turbo-charged learning and development: Access Keystone Solutions’ professional development support, including mentoring, peer communities, certifications, and tailored learning paths focused on product analysis, agile delivery, and energy-sector domain knowledge.
• Ambition skyrocketing within a consultancy framework: Build a fast-evolving career through varied engagements, gaining visibility across client leadership and Keystone Solutions while expanding your impact from feature delivery to product strategy.

Role-Specific Impact in Energy and Gas Flow Management:

• Apply advanced functional and business analysis techniques to mission-critical energy processes, ensuring reliability, scalability, and compliance for gas flow planning and operations.
• Shape product evolutions that prepare the platform for future energy carriers, enabling the transition to hydrogen and biomethane while maintaining current commercial and operational excellence.
• Collaborate with developers, testers, product owners, and business stakeholders to turn complex requirements into high-value product increments and production-ready solutions.

Key Responsibilities:

• Deeply understand customer and business needs beyond stated requirements and translate them into valuable, feasible product evolutions, performed as a Keystone Solutions consultant working closely with the client.
• Facilitate workshops and interviews with stakeholders to gather, analyze, and clarify business requirements.
• Translate requirements into conceptual models, for example use case diagrams, activity diagrams, and information models, aligned with the existing application architecture.
• Collaborate with other product team members to refine requirements into user stories, estimate effort, and ensure sprint delivery.
• Execute functional tests, support end users during UAT, conduct demo sessions, deliver training, and provide clear documentation.
• Handle service requests from business stakeholders, manage production issues, and suggest improvements to ensure timely and effective support.
• Contribute to continuous knowledge sharing and way of working improvements within the team.
• Actively engage in Agile ceremonies: backlog refinement, sprint planning, reviews, retrospectives, and daily stand-ups.
• Participate in a wide range of initiatives to implement new features for users and customers, comply with changing Belgian and European regulations, and make the suite ready for future carbon-neutral energy carriers, delivered under Keystone Solutions’ consultancy model.
• Work across the full gas flow management lifecycle, including customer onboarding, contracting, demand processing, flow planning, network balancing, billing, invoicing, data publication, reporting, and B2B messaging, covering transmission, storage, and terminalling, used by the client and multiple European Transmission System Operators.
• Contribute to the continuous improvement and evolution of Gas Flow Management products, ensuring regulatory compliance, enhancing customer-facing capabilities, and preparing the software suite to support emerging energy carriers such as hydrogen and biomethane.

Skills and Expertise:

• Strong analytical and problem-solving skills, ability to simplify complex business challenges.
• Proven ability to work in collaborative, cross-functional teams.
• Proven experience with UML and BPMN.
• Proficiency in modelling and documentation tools such as Sparx Enterprise Architect and Confluence.
• Good knowledge of relational databases and ability to write simple SQL queries.
• Experience with functional or business analysis and Agile methodologies, for example Scrum, SAFe, LeSS, or similar.
• Familiarity with backlog or sprint management tools like Azure DevOps or Jira.
• Excellent communication and stakeholder management skills, both technical and non-technical.
• Degree in computer science, engineering, business, or a related field.
• Fluency in English, good command of either French or Dutch, willingness to improve the other.

Mindset We Value:

• Product-Focused: You understand that success means delivering real value to users and the business, not just completing tasks. You stay aligned with product goals and customer outcomes.
• Collaborative by Nature: You thrive in cross-functional teams, communicate openly, and believe the best solutions come from shared thinking and mutual respect.
• Curious and Proactive: You ask questions, explore beyond the obvious, and challenge the status quo to continuously improve how we work and what we deliver.
• Adaptable and Resilient: You embrace change, stay flexible under shifting priorities, and help others navigate uncertainty with a positive mindset.
• Committed to Quality: You take pride in delivering thoughtful, reliable work. You aim for sustainable outcomes and long-term impact, not just quick fixes.
• Transparent and Accountable: You bring visibility to your progress and blockers, take ownership of your responsibilities, and help foster trust across the team.
• Continuous Learner: You stay curious about technology, the energy sector, and modern ways of working, and you are eager to grow alongside the team and the product.

Keystone Solutions Values in Every Consulting Engagement:

• As a K-Stone, you bring integrity, ownership, empathy, and excellence to each client mission.
• You commit to outcomes, not just outputs, aligning with product goals and regulatory obligations while maintaining a user-centric mindset.
• You foster trust through transparency and collaboration, championing continuous improvement and knowledge sharing within both the client team and Keystone Solutions.

Mission Logistics:

• Place of mission: client headquarters in Brussels, Belgium.
• Onsite presence required 3 days per week, remainder in homeworking.
• Start date: as soon as possible.
• Duration: initially 12 months, with the intention to extend the mission long-term, given the complexity and strategic importance of the energy domain.