Intercontinental Network Control Center Lead - Junior Manager

DHL Express; Diegem; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

DHL Express in Diegem, Belgium is seeking an IC Network Control Center Junior Duty Manager to supervise all operational and capacity aspects of the intercontinental air network within the 72-hour window.

You will coordinate with ULD Control, Operations, Hubs & Gateways and Service Providers, implement contingency plans, monitor data quality, and keep stations informed of routing changes to ensure top service levels.

Qualifications

• University degree in Business Management or equivalent
• 3–5 years total experience in an international flight related environment
• Operational background with capacity management experience
• Strong analytical and decision-making competencies
• Fluently spoken/written English; other languages are assets

Responsabilités

• Manage the intercontinental air network and provide contingency plans when required
• Provide updated aircraft schedule information to the network by input in systems
• Inform stations of aircraft routing changes that require attention and action
• Balance live operation flows with internal customers & external stakeholders
• Coordinate information flow between ULD Control, Operations, Hubs & Gateways, Service Providers
• Monitor and initiate corrective actions to ensure data quality across department systems
• Execute operational procedures to proactively manage capacity issues across the network
• Liaise with internal & external Network staff
• Foster team spirit and clear communication between Network Control and related departments

Connaissances

Analytical skills

Decision making

Interpersonal skills

Written and oral communication

Operational knowledge

Capacity management

Problem solving

English fluent

Cross-cultural collaboration

Computer skills

Formation

University degree in Business Management or related field

Description du poste

DHL Express in Diegem, Belgium is seeking an IC Network Control Center Junior Duty Manager to supervise all operational and capacity aspects of the intercontinental air network within the 72-hour window.

You will coordinate with ULD Control, Operations, Hubs & Gateways and Service Providers, implement contingency plans, monitor data quality, and keep stations informed of routing changes to ensure top service levels.