Inside Sales Specialist (Airfreight)

DSV - Global Transport and Logistics; Machelen; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Meal vouchers (8 EUR)

Eco vouchers

Group & hospitalization insurance

Lease an electric bike

Two days of home office

Flexible working hours

33 days of holiday

Job summary

DSV – Global Transport and Logistics in Machelen is seeking an Inside Sales Specialist (Airfreight) to strengthen customer relationships, identify new opportunities, and generate qualified leads for the sales team.

In this role you will manage existing accounts, negotiate quotations for air and ocean freight, collaborate with Operations, Pricing and Customer Service, and contribute to revenue growth in a dynamic, international environment.

Qualifications

• Bachelor's degree or equivalent in Logistics, Business, Commercial Economics, or related field.
• Experience in a commercial or sales role within logistics or freight forwarding is a strong advantage.
• Experience in prospecting, lead generation, and business development is highly desirable.
• Knowledge of air freight and/or ocean freight operations.
• Good knowledge of Dutch and English.

Responsibilities

• Develop and maintain strong relationships with existing customers.
• Identify upselling and cross-selling opportunities within your customer portfolio.
• Proactively prospect through telephone, email, LinkedIn, and other commercial channels.
• Identify and approach potential customers within the Air & Sea market.
• Generate, qualify, and transfer high-quality leads to the Sales team.
• Prepare, follow up, and negotiate quotations for air freight and ocean freight services.
• Collaborate with Operations, Pricing, and Customer Service teams to ensure excellent service delivery.

Skills

Lead generation

Relationship management

Prospecting

Negotiation

Communication

Dutch language

English language

Education

Bachelor's degree or equivalent (Logistics/Business related)

Tools

Microsoft Dynamics

Job description

Job Req Number: 123092

Time Type: Full Time

Move forward as Inside Sales Specialist (Airfreight) in Machelen.

You get it done

Are you commercially driven and passionate about building strong customer relationships?

Do you enjoy identifying new business opportunities and turning prospects into long-term customers?

As an Inside Sales Specialist at DSV Air & Sea, you will play a key role in supporting the commercial growth of our business.

You will manage and develop existing customer relationships, identify new opportunities in the market, and proactively generate qualified leads for our sales team.

Acting as a vital link between customers, Operations, Pricing, Customer Service, and Sales, you will help deliver tailored logistics solutions while contributing to DSV's ambitious growth objectives.

Tasks:

• Develop and maintain strong relationships with existing customers;
• Identify upselling and cross-selling opportunities within your customer portfolio;
• Proactively prospect through telephone, email, LinkedIn, and other commercial channels;
• Identify and approach potential customers within the Air & Sea market;
• Generate, qualify, and transfer high-quality leads to the Sales team;
• Prepare, follow up, and negotiate quotations for air freight and ocean freight services;
• Support the field sales team during commercial opportunities and customer visits;
• Follow up on leads generated through marketing campaigns and commercial initiatives;
• Analyze customer needs and recommend suitable logistics solutions;
• Collaborate closely with Operations, Pricing, and Customer Service teams to ensure excellent service delivery;
• Accurately maintain customer information, opportunities, quotations, and activities in Microsoft Dynamics;
• Monitor market trends, competitor activities, and emerging business opportunities;
• Contribute to achieving revenue, margin, and growth targets.

We are DSV, we grow

DSV is the world’s largest transport and logistics company, with more than 150,000 colleagues in over 90 countries.

Every day, we keep supply chains running and move millions of shipments on time by road, air, sea, and rail.

Our mission is simple: keep supply chains flowing in a reliable and efficient way.

We focus on operational excellence and continuously improve our services.

At the same time, we aim for sustainable growth, taking care of people, the environment, and society.

At DSV, we embrace progress. We take initiative, find better ways to get things done, and work together as one global team.

Together, we innovate and digitalize the logistics of tomorrow.

From nine truck drivers to the world leader in logistics in less than 50 years, at DSV you will keep growing and play in a different league.

You bring

• Bachelor's degree or equivalent level of thinking and working, preferably in Logistics, Supply Chain, Business, Commercial Economics, or a related field;
• Previous experience in a commercial or sales role within the logistics or freight forwarding industry is a strong advantage;
• Experience in prospecting, lead generation, and business development is highly desirable;
• Knowledge of air freight and/or ocean freight operations;
• Good knowledge of Dutch and English.

You get

Working for DSV means working for one of the top players in the logistics market.

DSV is enterprising, competitive, and wants to grow as an organization.

That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer:

• We are a challenging work environment with plenty of opportunities for further professional growth and development.
• We have a direct and open corporate culture (Danish company).
• Attractive package of benefits (8 euros of meal vouchers, eco vouchers, group & hospitalization insurance, possibility to lease an electrical bike, two days of home office, flexible working hours, 33 days of holiday)

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.