Housekeeper Team Leader

Ithemba Recruitment- Sourcing Top Talent; Brussel Hoofdstad; Sur place; EUR 17 000 - 22 000; Plein temps

Résumé du poste

A leading recruitment agency is seeking a dedicated Team Leader Housekeeping for a role in the Kingdom of Saudi Arabia. The successful candidate will oversee and support the housekeeping operations, ensuring compliance with high standards and excellent service delivery. Key responsibilities include supervising staff, managing daily tasks, and conducting training. Candidates must have at least 2 years of relevant experience and proficiency in English and Microsoft Office. The position demands strong leadership, organizational abilities, and adaptability.

Qualifications

• Minimum of 2 years experience leading housekeeping in a high standards environment.
• Good command of English is essential.
• Able to prepare daily reports using Microsoft Office.
• Able to prepare daily reports using Microsoft Office.
• Willingness to learn and teach others.
• Punctual, team oriented and adaptable to changes.

Responsabilités

• Supervise housekeeping staff and ensure tasks are completed to high standards.
• Train new staff and assist with administrative duties.
• Conduct inspections and maintain health and safety procedures.
• Supervise guest laundry; log damages and color differences.
• Ensure equipment is clean and properly color coded.
• Conduct regular inspections and training for new staff.
• Monitor stock of lockers and restock as needed.
• Lead and motivate the team, stand in for the Head when required.
• Handle administrative duties; use Outlook, Word, Excel for data entry.
• Prepare daily reports and brief Head Housekeeper.
• Be flexible to changing demands and comply with health and safety rules.
• Be cost conscious with cleaning materials and consumables.
• Ensure property is maintained and treated with respect.
• Participate in ongoing training and support management as needed.

Connaissances

Leadership skills

Organizational skills

Good command of English

Microsoft Office proficiency

Adaptability

Outils

Microsoft Outlook

Microsoft Word

Microsoft Excel

Description du poste

Calling all Belgians for incredible job opportunities in the Kingdom of Saudi Arabia

Key purpose:

The Team Leader Housekeeping can work unsupervised and step in to lead a team during a shift, in the absence of the Senior Housekeeper. Knows and upholds company culture and all cleaning procedures as per our policies. The Team Leader Housekeeping is to assist and support the Senior Housekeeper in managing the housekeeping department. The Team Leader Housekeeping is highly organised with a strong work ethic driven by success, is confident in taking responsibility for the delivery of excellent service levels to the guests whilst ensuring that the villa is maintained to the highest standards of cleanliness and organisation.

Duties and responsibilities:

• Share the daily tasks with Housekeepers during meeting
• Ensure all areas are done
• Making sure all flowers are looking fresh (replace some if needed)
• Team Leader will be in charge of all guest laundry needs. Taking it to laundry and bringing it back. Making sure it is logged in a logbook with damage, difference in color and pointing it out to the family private butlers and main laundry if acknowledged by butlers. Butlers to sign the acknowledgement of the damage and color difference
• Ensuring that all housekeepers equipment are clean
• Ensuring that housekeepers are using the color coded rags and the right equipment
• Inspections of all areas
• Training of all new staff
• Taking stock of lockers and re-stock of lockers
• Supervise housekeeping staff, ensuring all tasks undertaken are completed efficiently and to a high standard, giving appropriate direction where necessary
• Required to stand-in as Team Leader in his/her absence and confidently lead and motivate the team, working independently and in close co-operation with others
• Administrative duties; use of Microsoft Outlook, Word, Excel and for data entry and records/system maintenance
• Prepare daily report and feedback to Head Housekeeper
• Be able to adapt, be flexible to a variety of situation and remain effective to meet changing demands
• Ensuring health and safety procedures are followed including safety regarding manual handling and chemical use
• To be cost conscious with the use of cleaning materials, linen, towel and other consumables
• To ensure that property is maintained properly and treated with respect at all times
• Actively participate in continuous individual training and upskilling of team, provided by the company
• Assist the management and other personnel in such other matters as may be reasonably required
• Attend and participate in daily briefings, meetings, and training sessions as scheduled

Qualifications, skills and experience:

• Minimum of 2 years experience leading housekeeping in a high standards environment
• Good leadership and Organizational skills
• Good command of English
• Able to prepare daily reports using Microsoft Office (Outlook, Word, Excel)
• Willingness to learn and teach
• Asks questions when instructions are not clear
• Responds appropriately to instructions and Follows guidelines
• Can work as part of a team
• Assists when and where needed
• Turn up to work on time, in uniform and presents well
• Confidentiality in all areas
• Lead by example
• Adapt easily to last minute changes
• Flexible with working overtime at special occasions