Head of Life Cycle Management (m/f/d)

ZF Group; Lommel; On-site; EUR 140,000 - 190,000; Full time

Benefits offered by this job

Company car

Net allowance

Extensive benefits

Vacation days

ADV days

Job summary

ZF Wind Power in Lommel, Belgium, seeks a Head of Life Cycle Management to lead the end-to-end lifecycle of serial and after-sales products, ensuring high quality, cost efficiency, and timely changes. You will own warranty cases, drive root-cause analysis, and coordinate with customers, suppliers, and insurers.

The role requires strong leadership and English proficiency, Dutch beneficial. The position offers a competitive salary and extensive benefits within a global technology leader in wind

Qualifications

• 10+ years’ experience in engineering, project, or technical management.
• 5+ years in a leadership role.
• Strong leadership and stakeholder management skills.
• Customer-focused and commercially aware.
• Excellent communication and problem-solving skills.
• Language: English; Dutch is beneficial.

Responsibilities

• Lead life cycle management processes (8D, change management, phase-out) for serial and after-sales products.
• Own warranty cases and coordinate claims with customers, suppliers, and partners.
• Drive root cause analysis and improve product performance in the field.
• Manage product and process changes, including Change Control Board activities.
• Support after-sales strategy, service readiness and spare parts offering.
• Optimize lifecycle costs (quality, reliability, and cost) and standardize global processes; support digitalization initiatives.

Job description

ZF Wind Power is one of the world’s leading providers of wind turbine gearboxes and is currently being established as an independent entity within the ZF Group – with the clear goal of responding even more effectively to market and customer needs while enabling further growth. This step increases entrepreneurial flexibility and strengthens our role as a global technology leader in wind energy.

We have the world’s largest installed capacity of +8 MW offshore wind turbine gearboxes. Since entering the wind industry in 1979, we have delivered more than 85,000 gearboxes, powering over 200 GW wind turbines, covering more than 25% of the total installed capacity of geared-driven wind turbines worldwide. Together with our partners, we continuously invest in the wind market to empower a sustainable future together.

Because ZF Wind Power keeps on growing, we are looking for a Head of Life Cycle Management, (LCM) to lead the team in our headquarters inLommel, Belgium.

Role Overview
As Head of Life Cycle Management, you manage the life-cycle of running products both in the serial and after-sales phase. You ensure high quality, cost efficiency, and timely implementation of changes, while maximizing customer satisfaction. You take ownership for warranty cases and field quality issues, including claims management coordination with customers, suppliers and insurance companies and you drive continuous product improvement.

What you can look forward to as Head of Life Cycle Management (m/f/d)

• Lead life cycle management processes (8D, change management, phase-out) for serial and after-sales products
• Own warranty cases and coordinate claims with customers, suppliers, and partners
• Drive root cause analysis and improve product performance in the field
• Manage product and process changes, including Change Control Board activities
• Support after-sales strategy, including service readiness and spare parts offering
• Optimize lifecycle costs (quality, reliability, and cost)
• Improve and standardize global processes and support digitalization initiatives

Your profile as Head of Life Cycle Management (m/f/d)

• 10+ years’ experience in engineering, project, or technical management
• 5+ years in a leadership role
• Strong leadership and stakeholder management skills
• Customer-focused, solution-driven, and commercially aware
• Excellent communication and problem-solving skills
• Language: good knowledge of English is a must, Dutch is beneficial

Why choose ZF in Lommel:

• A role in an international company with innovative products that have a positive impact on our planet.
• A competitive salary with extensive benefits package, including a company car and net allowance
• Up to 20 legal vacation days (upon full entitlement) and 18 ADV days per year